Customer Service Executive (Immediate Hiring)

NAM HENG MARKETING (J) SDN BHD; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is urgently hiring for the position of Customer Service Executive. The successful candidate will handle customer inquiries, maintain relationships, and ensure order processing. Ideal for fresh graduates, training will be provided. Fluency in Mandarin and Bahasa Malaysia is essential.

Benefits

Yearly bonus

Meal allowance

Attendance allowance

Qualifications

• Good communication and interpersonal skills.
• Fluency in written and spoken Mandarin and Bahasa Malaysia.
• Strong written and verbal communication skills required.

Responsibilities

• Handling customer inquiries and resolving issues.
• Interface with customers through email, WhatsApp, and phone.
• Generating and processing customer orders.

Skills

Communication

Interpersonal Skills

Ability to Work Under Pressure

Problem-Solving

Tools

Microsoft Office

Job description

Customer Service Executive (Immediate Hiring)

Handling customer inquiries, resolving issues and maintaining positive customer relationships.

Interface with customers to answer queries.

Answering client correspondences through email, WhatsApp, and by phone.

Handle for walk in customer and cash sales order.

Generate and process customer's order

Timely keying in orders and acknowledgement of customer purchase orders.

Follow up and update customers status and information.

Managing orders and ensuring order processing are to be aware.

Any other duties as assigned

Job Requirements:

Committed & able to work independently.

Preferably can join immediately.

Ability to work under pressure and meet deadlines.

Good communication and interpersonal skills.

Strong written, and verbal communication skills are required.

Fresh Graduate is also encouraged to apply.

No Experience required: training will be provided.

Fluency in written and spoken Mandarin and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Proficient in Microsoft Office, including Word and Excel

Working hours :

Yearly bonus + Meal allowance + Attendance allowance

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Registration No. 201401026174 (1102264-H)

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Executive? Which of the following languages are you fluent in? How would you rate your Bahasa Malaysia language skills? How would you rate your English language skills? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Customer Service Executive