Customer Service Executive

Customer Service Executive

Fewer than 40 applicants. You still have a chance!

- Minimum Diploma in any field

- Prior experience in customer service or engineering roles is an advantage

- Strong communication skills in Bahasa Malaysia and English (Mandarin is a plus)

- Friendly, patient, and customer-oriented attitude

- Able to work independently and as part of a team

- Willing to be based in Penang and coordinate with HQ in Selangor

Job Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information about products and services
• Coordinate with other departments and HQ in Selangor to follow up on customer requests
• Maintain customer records
• Support sales and operations teams as needed

Benefits:

• EPF & Socso
• Medical coverage

Skills Required:

• Communication Skills
• Problem-solving Skills
• Customer Focus

Important Notes:

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Additional Information:

Position: Customer Service Executive - May Intake (Mandarin Speaker)