Customer Service Executive

Allied Mobile Communications; Petaling Jaya; On-site; MYR 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated and detail-oriented individual to join their customer service team. This role involves providing clerical support, managing inquiries, and ensuring accurate data entry. With a focus on customer satisfaction, you will coordinate with service centers and follow up on claims to ensure timely resolutions. The company offers a supportive environment with training for fresh graduates and a strategic location next to an MRT station, making it an ideal opportunity for those looking to kickstart their careers in a dynamic setting.

Benefits

Training Provided

Strategic location next to MRT station

Annual Leave

Qualifications

• SPM/Diploma Holder with 1-2 years of related working experience.
• Fresh graduates are welcome to apply as training will be provided.

Responsibilities

• Providing customer service and clerical support to the CS and Admin department.
• Manage phone calls and email enquiries.
• Coordinate with service centers on service claims.

Skills

MS Office - Word

MS Office - Excel

MS Office - Power Point

Customer Service

Data Entry

Attention to Detail

Filing and Record Keeping

Initiative

Education

SPM/Diploma

Job description

Job Responsibility

• Providing customer service and clerical support to the CS and Admin department
• Manage phone calls and email enquiries.
• Able to handle job loads for data input to ensure all data entries are properly keyed in
• Coordinate with service centers on service claim, and follow up to ensure resolution.
  
  

Job Requirements

• Qualification: SPM/ Diploma Holder with 1-2 years of related working experience
• Able to speak in English and Bahasa Malaysia
• Fresh graduates are welcome to apply as training will be provided.
• Required skill(s): MS Office - Word, Excel, Power Point
• Accuracy and attention to detail
• Ability to perform filing and record keeping tasks.
• Willing to learn and initiative-taking.
• Able to join immediately or at short notice.
  
  

Job Benefits

• Training Provided
• Strategic location as next to MRT station
• Annual Leave