Customer Service Executive

Clay Industries; Kluang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the export sector is seeking a Customer Service Executive to support business development and customer service initiatives. The role includes order follow-ups, exhibition coordination, and liaising with government entities. Candidates should have relevant experience, strong communication skills, and a background in marketing or business.

Qualifications

• Minimum 3 years relevant work experience.
• Fluency in English required.
• Knowledge of shipping procedures preferred.

Responsibilities

• Support Export Manager in business development.
• Follow up on orders and coordinate exhibitions.
• Liaise with government bodies like Matrade.

Skills

Communication

Presentation

Customer Service

Education

Advanced Diploma in Marketing or Business

Job description

To support the Export Manager in developing new business and providing customer service.

Follow up on the completion of orders.

Coordinate exhibitions.

Liaise with government bodies, e.g., Matrade.

Requirements:

• Candidate must possess at least an Advanced Diploma or higher, preferably in Marketing, Business, or related disciplines.
• Minimum of 3 years of relevant work experience with fluency in English.
• Knowledge of shipping procedures and documentation is preferred.
• Knowledge of e-commerce marketing is an advantage.
• Good communication and presentation skills; able to work with minimal supervision.

Unlock Job Insights

Salary, number of applicants, skills match.

Your application will include the following questions:

• What is your expected monthly basic salary?
• What qualifications do you hold?
• How many years of experience do you have in a customer service role?
• Do you have customer service experience?
• Do you have order processing experience?
• Which languages are you fluent in?

What can I earn as a Customer Service Executive?