Customer Service Cum Sales Executive

LF Commerce Trading; Kuala Lumpur; Remote; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated customer service representative to join their dynamic team. This role is perfect for someone with a passion for sales and e-commerce, who is fluent in both Mandarin and English. You'll be working from home, engaging with customers through social messaging tools, and assisting with administrative tasks. The company offers a supportive environment with benefits such as EPF and SOCSO contributions, alongside performance bonuses. If you're eager to grow in a flexible work setting and make a real impact, this opportunity is for you.

Benefits

EPF Contributions

SOCSO Contributions

Annual Bonus

Performance Bonus

Qualifications

• Minimum 1.5 years' experience in customer service, sales, or e-commerce.
• Fluent communication in Mandarin and English is essential.

Responsibilities

• Responding to daily messages via social apps such as WhatsApp and Telegram.
• Assist in administrative tasks, e.g., data entry of sales.

Skills

Customer Service

Sales

E-commerce

Fluent in Mandarin

Fluent in English

Microsoft Excel

Social Messaging Tools

Education

Diploma or higher

Tools

WhatsApp

Telegram

Job description

Fewer than 20 applicants. You still have a chance!

• Female candidates are encouraged to apply.
• Minimum 1.5 years' experience in customer service, sales, or e-commerce.
• Education: Diploma or higher.
• Fluent communication in MANDARIN and ENGLISH; proficiency in written MANDARIN and ENGLISH is advantageous.
• Basic knowledge of Microsoft Excel.
• Basic knowledge of social messaging tools such as WhatsApp and Telegram.
• Ability to work independently and efficiently.
• *Work From Home*, attending training sessions when required.
• Responding to daily messages via social apps such as WhatsApp and Telegram.
• Assist in administrative tasks, e.g., data entry of sales.
• Benefits include SOCSO and EPF contributions, as well as performance bonuses.

Additional Benefits:

• EPF / SOCSO / PCB
• Annual Bonus
• Performance Bonus

Never provide your bank or credit card details when applying for jobs. Do not transfer money or complete unrelated online surveys. Report any suspicious activity related to this job ad.