Customer Service Consultants (Mandarin Speaking)

Agensi Pekerjaan Together; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking Customer Service Consultants who are Mandarin speaking to manage client interactions and handle the maid recruitment process. This role offers a competitive basic salary plus incentives, providing a positive work environment with on-the-job training. Candidates should be responsible, organized, and capable of working under pressure while possessing strong interpersonal skills.

Benefits

Basic Salary + Monthly Incentive + Sales Commission

EPF/SOCSO/EIS

Medical Claim

Personal Insurance

Birthday Bonus

Marriage Bonus

Maternity Bonus

Condolence Support

On-the-job training

Positive work environment

Qualifications

• Fresh graduates are welcome to apply.
• Able to converse confidently in Mandarin, English & Bahasa Malaysia.
• Responsible, organized, self-motivated, and a team player.

Responsibilities

• Handle full cycle of maid recruitment process.
• Attend to client enquiries and maintain records efficiently.
• Perform outdoor duties and other ad-hoc tasks as required.

Skills

Problem-Solving

Communication Skills

Multitasking

Customer Relationship Management

Fluency in Mandarin

Education

SPM & Diploma

Tools

Microsoft Office

Job description

Customer Service Consultants (Mandarin Speaking)

Fewer than 15 applicants. Your chances are good!

• SPM & Diploma holders encouraged to apply.
• Fresh graduates are welcome to apply.
• Able to work on Sundays
• Computer literate, familiar with Microsoft Office.
• Previous experience in customer service and or marketing is an advantage.
• Personal transportation.
• Strong passion for Sales and Customer Service.
• Cheerful and friendly personality, able to converse confidently with customers.
• Good interpersonal skills and writing skills for Mandarin, English & Bahasa Malaysia.
• Responsible, organized, self-motivated, problem solver, team player.
• Able to work under pressure and fast-paced environment.
• Responsible in handling full cycle of maid recruitment process from sourcing the right maid until successful sales closures, including proper after-sales services and handling of clients.
• Promptly attend to enquiries, follow up with clients efficiently and attending to client’s concerns timely.
• Maintain proper record of enquiries, recruitment and application processes, expiry of documents and so on.
• Create presence for services offered by the company.
• Perform outdoor duties whenever required by the company.
• Upkeep and ensure workplace is pleasant for everyone.
• Perform any other ad-hoc responsibilities or duties assigned by supervisor and manager.
• Basic Salary + Monthly Incentive + Sales Commission + EPF/SOCSO/EIS + Medical Claim + Personal Insurance + Birthday Bonus + Marriage Bonus + Maternity Bonus + Condolence Support
• Bring home good income, the only limitation is yourself.
• Positive work environment, on-the-job training provided.
• 5.5 day work week (Mon to Fri: 9.00am to 6.00pm, Sat & Sun: 9.00am to 2.00pm)
• Smart Casual to Formal dress code

Problem-Solving Communication Skills Multitasking Customer Relationship Management Fluent in Mandarin

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