CUSTOMER SERVICE (CALLER)

Osafe Fire Inspection Sdn Bhd; Puchong; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading provider of fire safety solutions is looking for a highly motivated Customer Service/Telemarketer to join their team in Puchong, Selangor. In this full-time role, you will provide exceptional customer service and sales support, make outbound calls, and pursue sales opportunities while collaborating with sales and marketing teams. Ideal candidates possess strong communication skills, problem-solving abilities, and a track record of meeting sales targets. Competitive salary and career advancement opportunities offered.

Benefits

Competitive salary and bonus structure

Opportunities for career advancement

Supportive and collaborative work environment

Qualifications

• Strong problem-solving abilities focused on exceptional customer service.
• Ability to work in a fast-paced environment.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Provide outbound calls and respond to customer inquiries professionally.
• Maintain accurate records of customer interactions.
• Collaborate with sales and marketing teams to achieve business objectives.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Proficiency in English

Proficiency in Bahasa Malaysia

Sales target achievement

Job description

Customer Service/Telemarketer

Osafe Fire Inspection Sdn Bhd is seeking a highly motivated and experienced Customer Service/Telemarketer to join their team in Puchong, Selangor. This full-time role will be responsible for providing exceptional customer service and sales support to our clients.

What you’ll be doing

• Providing outbound calls and responding to customer inquiries in a professional and courteous manner
• Providing detailed information about the company’s products and services
• Identifying and pursuing sales opportunities through outbound calls and follow-ups
• Maintaining accurate records of customer interactions and sales activities
• Collaborating with the sales and marketing teams to achieve overall business objectives

What we’re looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service
• Proficiency in both written and spoken English and Bahasa Malaysia, Mandarin will be advantage
• Proven track record of meeting or exceeding sales targets and key performance indicators
• Ability to work in a fast-paced, deadline-driven environment

What we offer

• Competitive salary and bonus structure
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment

About us

Osafe Fire Inspection Sdn Bhd is a leading provider of fire safety solutions in Malaysia. With over 10 years of industry experience, we are dedicated to helping our clients maintain the highest standards of fire safety and compliance. Our team of experienced professionals is committed to delivering exceptional customer service and innovative solutions to our clients.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.