Customer Service Associate – Fresh grads, Training

Manpower Staffing Services; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading staffing agency in Selangor seeks customer service representatives. Candidates must have at least a minimum SPM and be fluent in English, with Mandarin being an advantage. Fresh graduates are welcome as training will be provided. Responsibilities include handling customer inquiries and ensuring excellent service while working within a team to meet key performance indicators. Additional benefits such as annual leave and medical allowances are offered.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Training Provided

Allowance Provided

Qualifications

• Fresh graduates are welcome, training will be provided.
• Must be willing to work rotational shifts and off days.

Responsibilities

• Handle inbound calls for customer inquiries, complaints, and feedback.
• Provide accurate information and excellent customer service.
• Work with the team to meet KPI and SLA.

Skills

English communication

Customer service

Mandarin communication

Education

Minimum SPM

Job description

A leading staffing agency in Selangor seeks customer service representatives. Candidates must have at least a minimum SPM and be fluent in English, with Mandarin being an advantage. Fresh graduates are welcome as training will be provided. Responsibilities include handling customer inquiries and ensuring excellent service while working within a team to meet key performance indicators. Additional benefits such as annual leave and medical allowances are offered.