CUSTOMER SERVICE ASSISTANT (PSH)

WORK DESCRIPTION:

• Meet and greet customers;
• A warm and approachable manner;
• Provide outstanding customer service to improve customer satisfaction and relationship;
• Provide information about Penang Hill and its attractions to visitors;
• Crowd control and queue management;

REQUIREMENTS:

• Malaysian citizen, 19 years old and above;
• Minimum diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or any other related disciplines. Fresh graduates with a higher qualification are encouraged to apply;
• Previous working experience in a hotel or tourism-related establishment will be an added advantage;
• Pleasant personality, outgoing and like meeting new people;
• Strong language proficiency in English and Bahasa Malaysia (both verbal and written). Additional language skill will be an added advantage;
• Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
• Passionate in customer service;
• Able to work proactively and independently;
• Must be willing to work on shifts, weekends and public holidays.

NOTE: Only shortlisted candidates will be contacted.

For any job-related inquiries or applications, please reach us at career@penanghill.gov.my.

Submit your complete application to the stated address:

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN. TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61
FAX NO.: 04-8288862