Customer Service Assistant

Koperasi Dagang Emas Pulau Pinang Berhad; Sitiawan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A cooperative company in Sitiawan is looking for fresh graduates to join as Customer Service Assistants. The role involves responding to customer inquiries, ensuring service delivery, and fulfilling administrative duties. Candidates should be dynamic, service-oriented, and able to work in a team. Training will be provided for new hires.

Qualifications

• Service-oriented with strong interpersonal skills.
• Dynamic, energetic, positive and driven to exceed targets.
• Preferably with sales or customer service experience from retail industry.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks assigned from time to time.

Skills

Interpersonal skills

Customer service experience

Dynamic and energetic

Job description

Due to our expansion and opening of new branches, we are looking for fresh graduates to join us as Customer Service Assistant

Locations:

RESPONSIBILITIES

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks that are assigned from time to time.

REQUIREMENTS

• Service-oriented with strong interpersonal skills.
• Dynamic, energetic, positive and driven to exceed targets.
• Preferably with sales or customer service experience from retail industry.
• Able to start work within short notice will be an advantage.
• Willing to relief at another branch or transfer to another branch.
• Fresh graduates are encouraged to apply as training will be provided.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?