Customer Service and Logistics Manager

Businesslist; Kuala Lumpur; On-site; MYR 216,000 - 264,000; Full time

Job summary

Businesslist is seeking a seasoned supply chain leader to optimize APAC and NA operations from Kuala Lumpur. You will drive cross-functional initiatives, analyse data, and implement process improvements to boost efficiency and cost-effectiveness.

The role requires strong knowledge of regional and global regulations, excellent collaboration skills, and familiarity with supply chain tools. You will monitor KPIs and mentor regional teams to achieve key business objectives.

Qualifications

• Strong expertise in supply chain management for industrial/manufacturing sectors.
• Proven ability to lead and implement process improvement initiatives.
• Solid analytical skills to interpret complex data.
• Knowledge of regional and global supply chain regulations.
• Excellent communication and collaboration across teams.

Responsibilities

• Develop and implement strategies to optimise supply chain processes across APAC and NA regions.
• Collaborate with cross-functional teams to enhance operational efficiency and cost-effectiveness.
• Lead initiatives to improve supply chain performance and meet key business objectives.
• Analyse data to identify trends, opportunities, and areas for improvement.
• Ensure compliance with regional and global supply chain regulations and standards.
• Provide expert guidance on supply chain best practices and innovative solutions.
• Monitor and report on supply chain KPIs to stakeholders.
• Support the development and training of supply chain teams within the regions.

Skills

Supply chain management

Process improvement

Data analytics

Regulations knowledge

Cross-functional collaboration

Communication skills

Supply chain tools

Tools

ERP systems

BI tools

Job description

Responsibilities

• Develop and implement strategies to optimise supply chain processes across APAC and NA regions.
• Collaborate with cross-functional teams to enhance operational efficiency and cost-effectiveness.
• Lead initiatives to improve supply chain performance and meet key business objectives.
• Analyse data to identify trends, opportunities, and areas for improvement.
• Ensure compliance with regional and global supply chain regulations and standards.
• Provide expert guidance on supply chain best practices and innovative solutions.
• Monitor and report on supply chain KPIs to stakeholders.
• Support the development and training of supply chain teams within the regions.

Candidate Profile

A successful candidate should have:

• Strong expertise in supply chain management within the industrial and manufacturing industry.
• Proven ability to lead and implement process improvement initiatives.
• Solid analytical skills with the capability to interpret complex data.
• Knowledge of regional and global supply chain regulations.
• Excellent communication and collaboration skills to work effectively across teams.
• Proficiency in relevant supply chain tools and technologies.
• Open to work 1 pm to 10 pm shift

Benefits

• Competitive annual salary ranging from MYR 216000 to MYR 264000.
• Comprehensive basic benefits package.
• Permanent role based in Kuala Lumpur.