Customer Service Advisor/Customer Service Associate

NEXX FIELD MANAGEMENT SDN. BHD.; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality management company in Kuala Lumpur seeks a customer service professional to assist guests with check-ins, manage bookings, and provide exceptional service. The ideal candidate must have personal transportation, a reliable laptop, and a responsible demeanor. This position offers the opportunity to create memorable experiences for guests daily.

Qualifications

• Must have personal transportation.
• Responsible and honest.
• Must have your own laptop.

Responsibilities

• Assist guests during check-in and check-out.
• Handle bookings and make new reservations.
• Confirm booking details and answer customer inquiries.
• Provide friendly, helpful, and efficient customer service.
• Ensure guests feel welcomed and well taken care of.

Job description

This job is about helping guests feel welcome during their stay. You'll assist with check-ins, manage bookings, and answer questions. You might like this job because it allows you to create positive experiences for people every day!

• Assist guests during check-in and check-out.
• Handle bookings and make new reservations.
• Confirm booking details and answer customer inquiries.
• Provide friendly, helpful, and efficient customer service.
• Ensure guests feel welcomed and well taken care of.

Job Requirements

Must have personal transportation.
Responsible and honest.
Must have your own laptop.