Customer Service

Zitron Enterprise (M) Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading lifestyle brand in Malaysia seeks an Administrative Support role to enhance operational efficiency by managing office tasks and providing customer service. This opportunity invites fresh graduates and those with customer service experience, requiring proficiency in Mandarin and office software. Join a dynamic team and contribute to our vision of intelligent home solutions.

Qualifications

• Possess SPM/STPM/Diploma/Degree qualifications.
• Customer service experience preferred.
• Fresh graduates are welcome.
• Proficient in office software and online tools.

Responsibilities

• Providing comprehensive administrative support to management and colleagues.
• Handling office tasks, including data entry and clerical duties.
• Processing customer orders and requests accurately.
• Supporting sales and marketing teams as needed.

Skills

Customer service

Administrative support

Proficient in office software

Fast typing in English/Mandarin

Basic network knowledge

Education

SPM/STPM/Diploma/Degree

Job description

Hello! We are a leading lifestyle brand in Malaysia, bringing innovative lifestyle products to enrich your life. Currently, we rank as the largest provider of intelligent home solutions in Malaysia.

Job Descriptions

• Providing comprehensive administrative support to management and colleagues.
• Handling a variety of office tasks, including data entry and clerical duties.
• Maintaining physical filing systems and contributing to team efficiency.
• Processing customer orders and requests accurately and promptly.
• Supporting sales and marketing teams as needed.
• Generating sales reports for analysis.
• Assisting with special sales programs.
• Coordinating office operations and procedures.

Job Requirements

• Possess SPM/STPM/Diploma/Degree qualifications.
• Customer service experience preferred.
• Fresh graduates are welcome to apply.
• Proficient in office software, online chat tools, and basic network knowledge; fast typing in English/Mandarin.
• Proficiency in Mandarin to communicate with Mandarin-speaking clients.

Application Questions

• What qualifications do you have?
• How many years of customer service experience do you have?
• How do you rate your Mandarin language skills?
• Do you have customer service experience?

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