Customer Sales Rep

DNK Metal Recovery (M) Sdn Bhd; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading metal recovery company in Ipoh is seeking a Customer Sales Rep to manage customer relationships and provide tailored solutions. The ideal candidate should possess strong communication and problem-solving skills, along with a passion for sales. Responsibilities include handling inquiries and coordinating with internal teams to ensure client satisfaction. Fresh graduates are welcome to apply.

Qualifications

• Strong customer relationship management and communication skills.
• Ability to identify customer needs and provide suitable solutions.
• Experience in handling customer inquiries and processing sales orders.

Responsibilities

• Manage customer relationships and identify customer needs.
• Handle customer inquiries and process sales orders.
• Coordinate with internal departments to ensure customer satisfaction.

Skills

Customer relationship management

Communication skills

Problem-solving

Sales proficiency

Collaboration

Independence

Job description

Company Description

DNK Metal Recovery (M) Sdn Bhd has transitioned from a backyard factory to a state-of-the-art facility in Simpang Pulai, Perak. Specializing in customized eWaste management, DNK provides effective solutions that ensure peace of mind, time, and cost efficiency. The company has recovered precious metals from eWaste, refining them into gold, silver, and platinum bars. DNK continues to enhance its proprietary innovations while nurturing a dedicated team to provide quality services to its partners.

Role Description

This is a full-time on-site role for a Customer Sales Rep located in Ipoh. The Customer Sales Rep will be responsible for managing customer relationships, identifying customer needs, and providing appropriate solutions. Daily tasks include handling customer inquiries, processing sales orders, and coordinating with internal departments to ensure customer satisfaction. We will need someone to handle all our clients contact calls for schedule appointments.

Qualifications

• Strong customer relationship management and communication skills
• To handle client's calls and schedule appoinments
• Ability to identify customer needs and provide suitable solutions
• Experience in handling customer inquiries and processing sales orders
• Proficiency in sales and achieving sales targets
• Collaborative skills to coordinate with internal departments
• Excellent written and verbal communication skills
• Ability to work independently in an on-site role
• Experience in the eWaste or metal recovery industry is a plus
• Fresh graduates are welcome to apply