Customer Relations Executive - JLPT N1/N2

Talent Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia seeks a Customer Relations Executive fluent in Japanese (JLPT N2) to support Japanese expatriates with medical interpretations and administrative tasks. This role involves attending clients at hospitals, facilitating insurance claims, and providing operational support, with competitive pay and benefits.

Benefits

Parking Provided

Travelling Allowance

Medical Insurance

Health Screening

Yearly Increment

Qualifications

• MUST HAVE minimum JLPT N2 & above.
• Fluent in Japanese and Good in English, Malay.

Responsibilities

• Attending Japanese members to hospital as an Interpreter.
• Providing medical support to Japanese members including hospital procedures and insurance claims.
• Handling documents and data input in Japanese & English.

Skills

Fluency in Japanese

Good in English

Good in Malay

Interest in Japanese culture

Education

Graduates from Japanese University

Job description

Customer Relations Executive - JLPT N1/N2

About the job Customer Relations Executive - JLPT N1/N2

Company Background

Our client is a management company that helps Japanese companies/expatriates manage health risks for their employees traveling or working abroad, like emergencies, checkups, and insurance. As they continue expand their business in Malaysia, they are actively hiring for Customer Relation Office / Admin Executive to join their team

Job Description

• Main duties and responsibilities are attending our Japanese members to the hospital as a Interpreter during doctor consultation and health screening.
• Providing medical support to Japanese members including handle hospitals procedures, insurance claiming etc.
• Providing police reporting support as interpreter for Japanese customers who involve in car accident.
• Handling documents and data input computer system in Japanese & English.
• Provide general administrative and operational support for assigned task.
• Answering phone calls, handling email correspondence & ad-hoc duties.

Requirements

• MUST HAVE minimum JLPT N2 & above
• Graduates from Japanese University are highly encouraged to apply
• Fluent in Japanese and Good in English,Malay
• High interest in Japanese culture, to learn & have passion to adapt and interact with Japanese clients.
• Working hours - Monday to Friday 8am to 5pm
• Standby 24/7 - rotational shift (for urgent cases if needed to be there at location to assist Japanese Expats) - Overtime & Travelling allowance will be provided
• Basic Salary starting from RM5,000 RM7,000
• Parking Provided if self drive
• Travelling Allowance for those commute via public transport
• Medical Insurance
• Health Screening
• Medical check-up
• Yearly Increment

Interested Candidates May Apply Online or email resume to mona(at)talentrecruit.com.my

Only Shortlisted Candidates Will Be Notified