Customer Experience Specialist (Mandarin)

Infoempregos; Shah Alam; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company is seeking a proactive individual for a full-time customer service role focused on voice channels. This entry-level position is ideal for fresh graduates eager to learn and grow in a supportive environment. Responsibilities include addressing customer queries and assisting in various administrative tasks, all while receiving valuable training and benefits.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Opportunities for continuous training and career growth

Qualifications

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.

Responsibilities

• Address customer queries promptly via voice channels.
• Assist in customer service and administrative tasks.

Skills

Communication

Organizational skills

Tools

Computer tools

Job description

Job Description:

We are seeking a proactive and eager-to-learn individual to join our team in a customer service role focused on voice channels. This position is suitable for fresh graduates with no prior experience.

Job Type: Full-time, Entry-level

Requirements:

• Willingness to learn and adapt to new challenges
• Good verbal and written communication skills
• Organizational skills and sense of responsibility
• Basic knowledge of computer tools

Responsibilities:

• Address customer queries promptly via voice channels
• Assist in customer service and administrative tasks
• Manage and organize files and documents
• Support various projects and daily operations within the company

Benefits:

• Transportation allowance
• Meal allowance
• Medical assistance
• Opportunities for continuous training and career growth