Customer Experience Cashier

Elitetrax Marketing Sdn Bhd (Harvey Norman); Petaling Jaya; On-site; MYR 25,000 - 33,000; Full time

Job summary

Harvey Norman Malaysia is seeking a customer-focused cashier to join our store team in Petaling Jaya. You will greet customers, answer questions, handle payments, operate the cash register, and assist with opening and closing duties to ensure smooth store operations.

You will inform customers about services, process orders, and guide shoppers to product locations, while maintaining accurate records and friendly service.

Responsibilities

• Greets customers including answering phones and directing inquiries to the appropriate party
• Answers routine billing questions / issues from customers
• Receives and processes all payments according to standard procedures
• Assists in the opening and closing of a retail location which includes and but not limited to cash handling
• Informs customers about services available and assesses customer needs
• Completes, processes, and maintains applicable paperwork and records
• Operates cash register to record all transactions accurately and efficiently
• Assists customers by phone or in person by responding to requests for orders or information for product or services
• Answers customer's questions concerning location, price, and use of merchandises
• Directs or assists customers to the location of where product is located

Job description

Harvey Norman Malaysia is seeking a customer-focused cashier to join our store team in Petaling Jaya. You will greet customers, answer questions, handle payments, operate the cash register, and assist with opening and closing duties to ensure smooth store operations.

You will inform customers about services, process orders, and guide shoppers to product locations, while maintaining accurate records and friendly service.