Customer Development Manager

Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation.

Job Description - Customer Development Manager (2507030123W)

Customer Development Manager

This position reports into Channel Manager - General Trade and is based at Sabah, Malaysia.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Channel Manager - General Trade

Location: Sabah, Malaysia

Travel %: 75%

What you will do

The Customer Development Manager is responsible for achieving product sales to new and established national/key accounts to achieve sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions. Additionally, you will resolve routine problems and customer complaints and supervise the day-to-day activities of a sales team:

Key Responsibilities

1. Creates a tactical plan to achieve objectives through the sales and servicing of large national/key accounts within a prescribed territory.
2. Contacts and makes preplanned sales presentations to customers.
3. Makes regular visits to customer locations to gather information on orders and market conditions.
4. Plan, direct and coordinate territory management activities such as implementing marketing and sales programs in a timely manner to build and grow the Company's business in designated territory assigned.
5. Continue rapid business development through working closely with our key customers and distributor to achieve designated territory sales target distribution and merchandising objectives.
6. Leverage in-depth understanding of retailer dynamics, shopper/consumer knowledge, merchandising opportunities, and retailer promotion/events opportunities with speed and excellence.
7. Support the development of effective distribution and maintain a healthy inventory system in the trade.
8. Manage distributor’s sales rep in achieving business results.

What we are looking for

Required Qualifications

1. Graduate with a bachelor’s degree; Business related course is a plus.
2. Min 5 Years in FMCG Sales Experience either Modern Trade or General Trade.
3. Exposure to an FMCG sales structure.
4. Analytical and problem-solving skills.
5. Commercially focused with strong financial acumen and a high level of attention to detail.
6. High level of motivation with an ability to create a positive and engaging environment with team members and sales operation team.
7. Ability to travel frequently to customer sites and stores.

What’s in it for you

1. Paid Company Holidays, Paid Vacation, Volunteer Time, & More!
2. Employee Resource Groups.

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.