Customer Development Executive (Fresh graduate welcome to apply)

Kaifa Technology (M) Sdn Bhd; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a Customer Development Executive who is proactive and results-driven. This role involves managing customer relationships, ensuring satisfaction, and supporting business growth. The ideal candidate will have a strong background in EMS, excellent communication skills, and the ability to work independently. Join a dynamic team where your contributions will directly impact customer success and business objectives. If you are a motivated individual with a pleasant personality and a passion for customer development, this opportunity is perfect for you.

Qualifications

• 5 years experience in EMS with a business development or PM background.
• Good communication skills and ability to work independently.

Responsibilities

• Coordinate with internal teams to manage customer satisfaction.
• Monitor day-to-day operations to meet budget targets.
• Manage customer communications and escalate key issues.

Skills

Communication Skills

Team Player

Self-motivated

Result-oriented

Decision Making

Job description

Customer Development Executive (Fresh graduate welcome to apply)

Responsibilities:

1. Coordinate with internal team to manage assigned customers to ensure total customer satisfaction.
2. Work proactively to exceed customer expectations in conjunction with company business growth.
3. Manage assigned customers in terms of business and commercial perspective.
4. Monitor day-to-day business operations to meet target budget.
5. Create relevant management reporting with high data accuracy on a weekly basis and communicate in a timely manner.
6. Monitor and control assigned customer account materials E&O.
7. Assist the team with business and execution strategies for product introduction.
8. Provide RFQ to existing and new customers.
9. Claim NRE and extra costs needed from projects with customers correctly.
10. Manage all customer communications, upward and downward through the organization; escalate key issues and present options for resolution to the management.

Job Requirements:

1. 5 years experience in EMS with business development or PM background.
2. Pleasant personality, team player, self-motivated & result-oriented.
3. Good communication skills and interaction with people.
4. Willing to work independently and travel upon request.
5. Capable of making decisions based on own experience.
6. Able to lead the team to work in a better environment.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Development Executive?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?