Customer Care Executive

RENN Asia Wellness; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A wellness organization in Kuala Lumpur is seeking an experienced individual to manage daily operations and support executives with administrative tasks. The role requires at least 3 years of customer service experience, excellent communication, and multitasking skills. The organization offers competitive benefits including wellness check-up allowances and professional development scholarships.

Benefits

Up to RM5000 for wellness-related services

Scholarship for personal education enhancement

Monthly allowance for electronic devices

Discounts for health and wellness services

Qualifications

• At least 3 years of experience in customer service or a similar role.
• Ability to multitask, prioritize, and manage time effectively.
• Attention to detail and strong organizational capabilities.
• Ability to handle challenges and offer solutions.

Responsibilities

• Oversee daily operations.
• Support executives with administrative and personal responsibilities.

Skills

Customer Relationship Management

Collaborative Communications

Problem Solving

Time Management

Empathy

Organizational Skills

Tools

Microsoft Office Suite

Job description

This job involves managing daily operations and supporting executives with administrative tasks. It offers a dynamic and fast-paced work environment.

Job Description

The role includes overseeing daily operations, supporting executives with administrative and personal responsibilities, and requires excellent communication, multitasking, and efficiency in a dynamic setting.

Job Requirements

Experience:

• At least 3 years of experience in customer service or a similar role.

Skills and Competencies:

• Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.
• Time Management: Ability to multitask, prioritize, and manage time effectively.
• Organizational Skills: Attention to detail and strong organizational capabilities.
• Problem-Solving: Ability to handle challenges and offer solutions.
• Confidentiality: Manage sensitive information with discretion.
• Interpersonal Skills: Professional demeanor and ability to work well with various stakeholders.
• Adaptability: Ability to work in a fast-paced environment and handle changing priorities.

Industry Knowledge:

• Familiarity with the wellness, health, or medical industry is a plus (optional but beneficial).

Skills

• Customer Relationship Management
• Collaborative Communications
• Problem Solving
• Time Management
• Empathy
• Organizational Skills

Company Benefits

Up to RM5000 annual limit for wellness-related check-ups or services within RENN Asia Wellness.

Professional Development

Scholarship for personal education enhancement.

Electronic Lifestyle Benefits

Monthly allowance for electronic devices or lifestyle items such as laptops, mobile phones, or tablets.

Employee & Family Discount

Discounts for health and wellness services for employees and immediate family members.

Travel benefits to cover daily commuting costs.

About RENN Asia Wellness

RENN Asia Wellness is dedicated to holistic medical therapies, integrating Nutritional and Functional Medicine, Traditional Chinese Medicine, Physiotherapy, and mental well-being to address modern health disorders. Our goal is to enhance longevity and overall well-being.