Customer Care Consultant (Cheras)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur is seeking a Customer Care Consultant. This position offers an opportunity to enhance customer satisfaction through direct engagement and requires a diploma or degree in any field. Prior experience in a customer service role is preferred, along with a customer-oriented attitude.

Benefits

Medical & Healthcare

Staff incentive for monthly targets

15 days Annual Leave

Long service cash reward from 3 years

Free vision correction for staff

Insurance, Hospitalization, Accident Coverage

Outpatient claim

Staff Birthday leave (half day)

Festival Leave (Eve of CNY, Raya & New Year)

Training provided

Qualifications

• 1-2 years of experience in a customer service role.
• Preferably a science background.
• Diploma/Degree in any field is acceptable.

Responsibilities

• Engage with customers and provide assistance.
• Ensure high levels of customer satisfaction.
• Manage customer inquiries effectively.

Skills

Customer oriented

Meticulous

Education

Diploma/Degree in any field

Job description

Customer Care Consultant (Cheras) ID:57753

Customer Care Consultant (Cheras) ID:57753

3,000 MYR ~ 4,200 MYR Cheras 6 days ago

Overview

3,000 MYR ~ 4,200 MYR

Medical & Healthcare

Job Description

- Education Background : Diploma/Degree in any field is fine (if cdd has science background preferably)
- Experience : 1- 2 years of experience in customers service role
- Require Skill : Customer oriented and meticulous

Qualifications

Requirement

- Education Background : Diploma/Degree in any field is fine (if cdd has science background preferably)
- Experience : 1- 2 years of experience in customers service role
- Require Skill : Customer oriented and meticulous

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Other Language

Additional Information

- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outing