Customer Ambassador (Ipoh)

Dr Chong Clinic; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading clinic in aesthetic medicine is seeking a Customer Ambassador. The role involves welcoming clients, handling inquiries, and ensuring an excellent customer experience. Ideal candidates should possess strong communication skills and a passion for aesthetics. Fresh graduates are encouraged to apply.

Benefits

Medical Staff Voucher

Attendance Reward

BMI Incentive

Qualifications

• Ability to communicate in Mandarin is an added advantage.
• Experience in customer service is a plus.
• Fresh graduates with a passion for aesthetics are encouraged.

Responsibilities

• Welcome customers and manage inquiries via phone and email.
• Ensure customer safety and comfort during their visit.
• Responsible for documentation and payment collection.

Skills

Customer service experience

Clear communication

Empathy

Professionalism

Job description

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Your duties and responsibilities (include but not limited to) are as follows:

Welcoming customers and visitors professionally with excellent manner at all times.

Manage the enquiries through phone calls, WhatsApp, emails or other channels promptly and professionally.

Handle and liaise with customers request and appointment arrangement.

Consistently ensure a high level of customers support experience and build customers loyalty.

Ensure customers safety and comfort with a smooth flow of customers care.

Assist customers with completing necessary forms and documentation.

Responsible for proper documentation including scanning, filing, and mailing.

Responsible for payment collection and receipt issuance.

Communicate effectively with the team and/or other departments if needed to encourage a positive working environment.

Perform other duties as required and assigned by superior/management.

Requirements:

Able to communicate in Mandarin is an added advantage.

Clear, empathetic, and professional in person and over the phone is compulsory.

Familiarity with Aesthetic treatments and products is preferred.

Fresh graduates who possess a passion for aesthetics are encouraged to apply for this role.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Do you have customer service experience? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Ambassador? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

(Our centers are located in KL, Selangor, Seremban, Johor Bahru, Ipoh and Penang)

By certified Dermatology and Aesthetic Medical DoctorsAll Clinics are LCP certified with full MOH/ KKM compliance and registration.

Providing highest quality service with reasonable price in Aesthetics Medicine and Dermatology Medicine. We strive to provide our services beyond your expectation. Everyone deserves to have a healthier skin.

Safe and Reliable Treatments to Everyone

OUR VISION

To be the preferred skin and aesthetic medicine healthcare provider in Malaysia and Asia by focusing on patient-centred medical practice.

We will be the leader in leading changes in skin and aesthetic treatments; with the latest medical advancement and innovative medical practices to serve the society.

OUR MISSION

We are committed to deliver quality skin and aesthetic treatments with world-class client’s care and professionalism. We strive to be leading changes in skin and aesthetic treatments with technological advancement and genuine compassionate patient-centred care. This caring spirit with holistic approach treatment is what set us apart from others and become the healthcare group par excellence.

Skin, Lasers and Aesthetic Centers

(Our centers are located in KL, Selangor, Seremban, Johor Bahru, Ipoh and Penang)

By certified Dermatology and Aesthetic Medical DoctorsAll Clinics are LCP certified with full MOH/ KKM compliance and registration.

Providing highest quality service with reasonable price in Aesthetics Medicine and Dermatology Medicine. We strive to provide our services beyond your expectation. Everyone deserves to have a healthier skin.

Safe and Reliable Treatments to Everyone

OUR VISION

To be the preferred skin and aesthetic medicine healthcare provider in Malaysia and Asia by focusing on patient-centred medical practice.

We will be the leader in leading changes in skin and aesthetic treatments; with the latest medical advancement and innovative medical practices to serve the society.

OUR MISSION

We are committed to deliver quality skin and aesthetic treatments with world-class client’s care and professionalism. We strive to be leading changes in skin and aesthetic treatments with technological advancement and genuine compassionate patient-centred care. This caring spirit with holistic approach treatment is what set us apart from others and become the healthcare group par excellence.

Perks and benefits Medical Staff Voucher, Attendance Reward, BMI Incentive, S

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