Customer Account Executive

RM2,500.00/bln - RM3,500.00/bln

Job Title: Admin

Job Type: Full-time

Job Summary
We are looking for a passionate, driven, and detail-oriented admin to join our team. In this role, you will be responsible for managing client accounts with a focus on ensuring the accuracy of profit and loss, building strong client relationships, preparing insightful reports, and collaborating effectively with internal teams. We are especially interested in candidates who are eager to learn, grow, and contribute to the success of our clients and the company.

As an admin, you’ll enjoy a flexible work environment, with 90% of your time spent working remotely and 10% dedicated to team bonding and in-person meetings.

Key Responsibilities

• Ensure the accuracy of profit and loss statements for each client account, ensuring that all financial records are accurate and up to date.
• Monitor and analyze account profitability, ensuring financial targets are being met.
• Collaborate with finance teams to resolve discrepancies, track revenue, and manage costs related to client projects.
• Provide clients with clear and accurate financial updates, including profit and loss insights, ensuring full transparency.
• Prepare and present detailed reports on account performance, financial metrics (including profit and loss), and other key deliverables.
• Track and analyze campaign performance, financial trends, and provide insights to clients to optimize strategies.
• Ensure all reporting is accurate, timely, and aligned with client expectations.

Desired Skills And Attributes

• A strong passion for learning and a desire to grow professionally.
• Eagerness to take on new challenges and learn from experiences.
• Fluency in Mandarin and/or Cantonese is required to effectively communicate with clients and internal teams in relevant markets.
• Strong understanding of financial management, particularly in ensuring the accuracy of profit and loss (though prior experience is not required).
• Excellent communication and interpersonal skills.
• Ability to manage multiple client accounts and projects simultaneously.
• Strong analytical skills and attention to detail.
• Proactive attitude with a client-focused approach.
• Ability to collaborate effectively with internal teams to deliver on client objectives.

What We Offer

• 90% work-from-home flexibility – Enjoy a remote working setup with occasional in-person meetings.
• 10% bonding and meeting time – Participate in team-building activities and in-person meetings to foster collaboration.
• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and dynamic work environment.

How To Apply
Interested candidates who are passionate about learning and eager to grow are invited to submit their resume and a cover letter outlining their motivation and enthusiasm for the role. We look forward to hearing from you!

Apply now