Custom Broker

DHL Freight; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job summary

Join DHL Freight as a Certified International Specialist and be part of a global team dedicated to quality service. Your role will include effective customer interaction, customs compliance, and a focus on maximizing efficiency in logistics operations. This position offers strong career support in an international environment, emphasizing collaboration and professional development.

Benefits

Strong career support in an international environment

Great culture and colleagues

Multifarious benefit program

Qualifications

• Experience with customs compliance and procedures.
• 3-4 years of related work experience.
• Customer broker license preferred.

Responsibilities

• Liaise with Customs to resolve disputes and claims.
• Maximize pre-clearances to achieve fastest transit times.
• Ensure accurate lodgement declarations on behalf of customers.

Skills

Relationship Management

Problem Solving

Empathy

Education

Bachelor's Degree in related discipline

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers Internal
• Deal with Imports Department, Customer Service, Sales, Finance, Operations
• Provide DHL finance department with guidelines in relation to the payment and collection of duties and taxes
• Assist other departments with technical advice or presentations as required
• Liaise with Customs to resolve disputes / claims / queries.
• Ensure that entries are cleared in accordance with Customs compliance agreements
• Prioritise the clearance flow in order to achieve fastest transit time possible
• Maximize pre-clearances opportunity in accordance with established service guidelines
• Ensure clearance authority held, and clearance is completed in accordance with the owner’s instructions
• Ensure that correct lodgement declarations are made on behalf of customers, whilst satisfying the legislation set by customs, VAT laws and other regulatory agencies
• Ensure accurate and up to date information is held on the customer database
  
  
  

OUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Typically requires Bachelor of Degree in related discipline and or 3- 4 years of working experience with custom broker license
  
  
  

OUR OFFER

• Strong career support in a international environment
• Great culture and colleagues
• Multifarious benefit program
  
  
  

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!