Custom Broker

DHL; Malacca City; On-site; MYR 36,000 - 60,000; Full time

Job summary

Join DHL as a Certified International Specialist, where you'll play a pivotal role in ensuring customs compliance and providing exceptional service to customers. Collaborate across departments to facilitate international trade and improve customer experiences, all while thriving in a dynamic, supportive environment.

Benefits

Strong career support in an international environment

Great culture and colleagues

Multifarious benefit program

Qualifications

• 3-4 years of work experience with a customs broker license is required.
• Exhibits ingenuity, creativity, resourcefulness, and empathy.

Responsibilities

• Liaise with Customs to resolve disputes, claims, or queries.
• Ensure entries are cleared in accordance with Customs compliance.
• Make correct lodgement declarations satisfying legislation set by customs.

Skills

Communication

Relationship Management

Problem Solving

Education

Bachelor’s Degree in a related discipline

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Portray a professional, courteous, and helpful attitude in all dealings with internal and external customers.
• Deal with Imports Department, Customer Service, Sales, Finance, Operations.
• Provide DHL finance department with guidelines regarding the payment and collection of duties and taxes.
• Assist other departments with technical advice or presentations as required.
• Liaise with Customs to resolve disputes, claims, or queries.
• Ensure that entries are cleared in accordance with Customs compliance agreements.
• Prioritize the clearance flow to achieve the fastest transit time possible.
• Maximize pre-clearance opportunities in accordance with established service guidelines.
• Ensure clearance authority is held, and clearance is completed according to the owner’s instructions.
• Make correct lodgement declarations on behalf of customers, satisfying legislation set by customs, VAT laws, and other regulatory agencies.
• Maintain accurate and up-to-date information on the customer database.

OUR PROFILE

• Exhibits ingenuity, creativity, resourcefulness, and empathy.
• Possesses well-developed relationship skills and the ability to network across multiple levels of an organization and other business units.
• Typically requires a Bachelor’s Degree in a related discipline and/or 3-4 years of work experience with a customs broker license.

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!