CS cum Logistic Executive

CVT MATERIAL SDN. BHD.; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in logistics is seeking a committed and organized CS cum Logistic Executive for customer service and logistics operations. Ideal for fresh graduates, this role requires coordination with customers and managing orders, ensuring timely delivery while interacting with Mandarin-speaking stakeholders.

Qualifications

• Diploma/Degree in Business Administration, Logistics, or related field.
• Fresh graduates are encouraged to apply.
• Preferably able to speak and write in Mandarin.

Responsibilities

• Handle customer inquiries via email, phone, or in person.
• Process customer orders and issue sales documents (e.g. DO, invoice).
• Plan and arrange delivery schedules with transporters.

Skills

Communication Skills

Interpersonal Skills

Multitasking

Education

Diploma/Degree in Business Administration

Diploma/Degree in Logistics

Tools

Microsoft Office

ERP or logistics systems

Job description

We are seeking a committed and organized CS cum Logistic Executive to support both customer service and logistics operations. This role is ideal for candidates who enjoy coordinating with customers, managing orders, and ensuring timely delivery. Fresh graduates are welcome, especially those who are eager to gain experience in both CS and logistics. Candidates who are able to speak and write in Mandarin will be given preference due to frequent communication with Mandarin-speaking stakeholders.

Job Scope:

1. Handle customer inquiries via email, phone, or in person in a timely and professional manner

2. Process customer orders and issue sales documents (e.g. DO, invoice)

3. Coordinate with internal departments to ensure accurate and on-time order fulfillment

4. Resolve customer complaints and follow up on service issues to ensure satisfaction

5. Maintain and update customer records in the system

6. Plan and arrange delivery schedules with transporters or internal drivers

7. Prepare and check delivery orders, packing lists, and related shipping documents

8. Monitor delivery status and ensure goods are delivered on time and in good condition

10. Liaise with customers, transporters, and internal departments to ensure smooth operations

11. Maintain proper filing and documentation of CS and logistics records

12. Perform any other duties or tasks as assigned by the reporting manager

Requirement:

1. Diploma/Degree in Business Administration, Logistics, or related field

2. Able to multitask and work in a fast-paced environment

3. Good communication and interpersonal skills

4. Proficient in Microsoft Office; knowledge of ERP or logistics systems is an advantage

5. Candidates with experience in either CS or logistics and willing to cross-learn are welcome

6. Able to speak and write in Mandarin is preferred to liaise with Mandarin-speaking customers and suppliers

7. Fresh graduates are encouraged to apply

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Logistics Executive? Which of the following Microsoft Office products are you experienced with? How would you rate your Mandarin language skills?

What can I earn as a Logistics Executive