CRM Dynamics Developer

DXC Technology; Petaling Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global technology company is seeking a skilled CRM Dynamics Developer to design, develop, and support Microsoft Dynamics 365 solutions. The ideal candidate will have expertise in cloud versions of Dynamics CRM and experience with end-user support. The role requires a Bachelor's or Master's degree in Information Technology or a related field. Strong development, customization, and data management skills are essential. This position is fully onsite in IOI City, Putrajaya.

Qualifications

• 2–6 years of experience as a CRM Dynamics Developer, including user support.
• More than 6 years of experience as a CRM Dynamics Developer, supporting end users.

Responsibilities

• Design, develop, and maintain custom solutions within the Dynamics 365 platform.
• Configure CRM to meet business requirements and optimize user experience.
• Provide technical support for Dynamics environments, troubleshooting user issues.

Skills

Microsoft Dynamics 365 development and support

custom development using plugins

system configuration

data management skills

Power BI knowledge

Education

Bachelor’s or Master’s degree in Information Technology

Job description

Job Description:

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

Work Location: IOI City, Putrajaya

Work Arrangement: Fully onsite, Monday to Friday (5 days a week)

Overview: We are seeking a skilled CRM Dynamics Developer to design, develop, and support Microsoft Dynamics 365 solutions. The ideal candidate will have a solid technical foundation in Dynamics CRM (cloud and on-premises), experience in end-user support, and the ability to translate business needs into scalable, high-quality solutions.

Experience Level:

• Experienced: 2–6 years of hands-on experience as a CRM Dynamics Developer, including user support.
• Senior: More than 6 years of experience as a CRM Dynamics Developer, with proven experience supporting end users.

Academic Requirements:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.

Technical Skills:

• Proven expertise in Microsoft Dynamics 365 development and support, with strong focus on cloud versions and understanding of on-premises environments.
• Proficiency in custom development using plugins, workflows, Power Automate, custom entities, and business process flows.
• Good understanding of system configuration, including forms, views, dashboards, and security roles.
• Experience integrating Dynamics CRM with internal and third-party systems via APIs, web services, and data migration tools.
• Strong data management skills (imports, exports, migration, and data integrity).
• Power BI knowledge is an advantage.
• Strong documentation and communication skills.

Key Responsibilities:

• Development: Design, develop, and maintain custom solutions within the Dynamics 365 platform.
• Customization & Configuration: Configure CRM to meet evolving business requirements and optimize user experience.
• Support & Maintenance: Provide technical support for both cloud-based and on-premises Dynamics environments, including troubleshooting user and system issues.
• Integration: Implement integrations between Dynamics CRM and other business systems to streamline processes and improve data flow.
• Data Management: Oversee data migration and ensure accuracy, consistency, and governance.
• Documentation: Create and maintain detailed technical documentation for solutions, configurations, and processes.
• Continuous Improvement: Identify opportunities to optimize CRM performance and enhance business workflows.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Equal Employment Opportunity (EEO) Statement: DXC is an equal opportunities employer and welcomes applications from all sections of the community.

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