Critical Facilities Manager

First Point Group; Cyberjaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading global MNC is seeking a Facilities Manager to oversee Data Centre operations in Johor, Malaysia. This role involves managing daily operations, ensuring SLA compliance, and developing robust management practices to meet industry standards while working closely with cross-functional teams. The ideal candidate will possess a degree in Engineering and experience with MEP equipment, alongside strong communication skills.

Qualifications

• Experience with UPS, generators, chillers, pumps, and cooling towers.
• Strong written and verbal communication skill in English.
• High attention to detail to identify risks.

Responsibilities

• Lead the Data Centre operations team and oversee all facilities management.
• Manage daily operations and incident response management.
• Develop and implement Data Centre compliance protocols.

Skills

Communication

Attention to Detail

Risk Identification

Education

Degree in Mechanical/Electrical Engineering

Tools

MEP Equipment

Job description

Our client, a global MNC company is looking to hire a Facilities Manager in Johor, Malaysia.

Responsibilities:

• Lead the Data Centre operations team, overseeing all facilities management, including all disciplines involved.
• Answering customer questions from technical and operational perspectives.
• Manage daily operations, including incident response management, maintenance schedules, and capacity
• planning together with the onsite and remote client’s operational team.
• Ensure that clients' SLAs and KPI are met in all aspects.
• Oversee and supervise small expansion and migrations projects in the Data Centre.
• Develop and implement comprehensive Data Centre management practices and compliance protocols that ensure high reliability and efficiency, to meet industry standards and compliance requirements.
• Supervise and ensure high level of cyber, physical and logical security requirements are met.
• Oversee vendor and contractor relationships, ensuring that all service agreements and expectations are met or exceeded.
• Lead disaster recovery efforts and Data Centre scalability initiatives.
• Develop and control the operational budget, including forecasts and cost optimizations.
• Implement continuous improvement strategies for operational procedures and disaster response tactics.
• Ensure client’s sustainability targets are met, and Data centre, ISO and other certificates are obtained and sustained.

Requirements:

• Degree in Mechanical /Electrical Engineering or similar
• Experience and knowledge of MEP equipment such as UPS, generator, Chiller, Pump, cooling tower, etc.
• Strong written and verbal communication skill in English.
• High attention to details to identify the risk and drive to resolve them.