Critical Environment Technician - HVAC Chiller

Microsoft; Cyberjaya; On-site; USD 27,000 - 45,000; Full time

Job summary

Microsoft seeks an experienced operations specialist to maintain and oversee critical environment operations. The role includes inspecting systems, managing incident responses, and enhancing emergency procedures. A collaborative, safety-conscious individual with mission-critical service experience and the ability to work flexible hours will thrive in this position.

Qualifications

• 3+ years of mission-critical services experience required.
• Ability to work shifts during non-standard hours is necessary.
• Experience in high-availability environments (data centers, refineries).

Responsibilities

• Inspect and supervise facility equipment for safety and operational integrity.
• Respond to and lead onsite incident response teams effectively.
• Perform various types of maintenance and repairs with minimal oversight.

Skills

Operations specialist

HVAC Chiller system

Critical thinking

Troubleshooting

Education

High School Diploma or GED

Associate's Degree or technical trade certification

Job description

Responsibilities (Text Only)

Responsibilities: - Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently. - Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards. - Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. - Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision. - Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents. - Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures. - Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline. - Provides consultation to lower-level colleagues in troubleshooting systems and problems. - Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements. - Embody our culture and values

Qualifications (Text Only)

Required Qualifications: - High School Diploma, GED, or equivalent AND 3+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR equivalent experience. - Experience with systems such as: HVAC Chiller system - Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - High School Diploma, GED, or equivalent AND 7+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) - OR equivalent experience. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.