Credit Recovery - Field Visit Officer

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Responsibilities:

• Visit houses/commercial premises and collect relevant information.
• Obtain new information from the visiting effort (e.g. new contact number/new addresses).
• Assist collection team’s arrangement with customers when required.
• Involved in outstation collection arrangements with clients.
• Create plans and strategies to obtain results.
• Close monitoring and follow-up of delinquent accounts in each bucket.
• Provide favorable solutions to customers.
• Perform other duties as assigned.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree in Finance, Accounting, Banking, or equivalent.
• Experience in credit recovery will be an added advantage.
• Excellent communication and negotiation skills.
• Comfortable working with targets.
• Able to communicate in Bahasa Malaysia and English.
• Proficient in Microsoft Office applications including Excel, Word, and Outlook.
• Able to work independently with minimal supervision.
• Must have a valid driving license (D/DA).
• Fresh graduates are encouraged to apply; training will be provided.
• Able to start immediately.

Benefits:

• Annual Medical Checkup (Leader and Above).
• Medical Life and Accident Insurance for all staff.
• Position Allowance (Instructor and Leader).
• Loyalty Award.
• Cleaning and Good Attendance Award.
• Field Visit Allowance.
• Accommodation Allowance (for Visit).

JCL Credit Leasing Sdn. Bhd. is a Japanese-owned company headquartered in Tokyo. We specialize in Microfinance, with our major product being Personal Loans. Our strength lies in the experience gained from operating in Japan for more than 15 years. Our operations in Malaysia are part of our initial step to further expand our business in the Asian market.

Well-performing staff will be provided equal opportunity for promotion to leader and above positions. Promotion within a short period (half a year) is possible if the individual demonstrates good performance.