Credit Management Executive (Recovery/ Debt Management)

Sudong Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading communications group is seeking a Credit Management Executive in Kuala Lumpur. This role focuses on debt recovery processes, managing insolvency activities and collaborating with various stakeholders. The ideal candidate will have a relevant degree and experience in debt management, contributing to impactful financial operations in a dynamic environment.

Qualifications

• 1-3 years of experience in debt management/credit collections.
• Experience in the Telco/Banking industry is a plus.
• Proficient in using Excel including formulas and Pivot Tables.

Responsibilities

• Manage debt recovery processes and consumer bankruptcies.
• Liaise with debt collection agencies and liquidators.
• Review work processes for improvements and automation.

Skills

Communication

Organizational

Problem-solving

Education

Degree in Business/Accountancy or equivalent

Tools

MS Office Excel

Job description

Credit Management Executive (Recovery/ Debt Management)

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Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.

Impactful Work:Contribute to global operations while making a tangible impact on how businesses manage their financial operations.

Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

We are seeking a highly motivated and detail-oriented individual to join our team. The Credit Management Executive (Debt Management) role is responsible for managing debt recovery processes, consumer bankruptcies, and the full spectrum of company insolvency procedures, including but not limited to liquidation, judicial management, receivership, Chapter 11, and other related processes. Additionally, the role oversees various insolvency-related end-to-end activities, ensuring the effective handling of all associated procedures.

Make an Impact by:

Oversee and manage activities related to insolvency processes.

Liaise with various parties involved in delinquent cases, such as debt collection agencies, liquidators, and official assignees.

Perform write-off activities and payment allocation.

Address internal and external queries in a professional manner to resolve issue promptly.

Collaborate with the IT team and various stakeholders to resolve system defects and ensuring proper closure of issues.

Review work processes and coordinate with IT, automation, and other business units on process improvement (ie: RPA).

Perform ad hoc duties such as documenting work processes, tabulating statistic reporting, and other related tasks.

Participate in cross-functional projects and initiatives to optimize operations.

Skills for Success:

Degree in Business/ Accountancy or equivalent

Minimum of 1-3 years' experience and above with exposure in debt management/ credit collections/ control/ debt recovery area

Experience in working in the Telco/ Banking industry is a plus.

Proficient in MS Office Excel including formulas, functions, and Pivot Table.

Exposure in proof of debts, liquidation, and managing debt collection agents is an added advantage.

Expertise in managing complex processes, with a focus on compliance and efficiency.

Excellent communication, organizational and problem-solving capabilities.

Ability to manage multiple tasks and priorities effectively.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Do you have credit collections experience? How many years' experience do you have as a Debt Management Officer?

Sudong Sdn Bhd, a fully owned subsidiary company of Singapore Telecommunications Ltd (SingTel) is Asia's leading communications group providing a portfolio of services including voice and data services over fixed, wireless and internet platforms.

Our Vision

To be a leading communications and digital services provider.

Our Mission

We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.

Our Values

We seek to cultivate a growth mindset, to stay curious, learn and grow and innovate the next big idea.

Sudong Sdn Bhd, a fully owned subsidiary company of Singapore Telecommunications Ltd (SingTel) is Asia's leading communications group providing a portfolio of services including voice and data services over fixed, wireless and internet platforms.

Our Vision

To be a leading communications and digital services provider.

Our Mission

We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.

Our Values

We seek to cultivate a growth mindset, to stay curious, learn and grow and innovate the next big idea.

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