Credit Management Executive (Collection)

Aeon Credit Service; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

AEON Credit Service is seeking a dynamic Credit Management Executive to join our team. This role involves educating customers about payment channels, following up on payments, and maintaining high standards of customer service. We are looking for individuals with a diploma or degree in related fields and at least 1-2 years of experience in collections. Join us to help shape a promising career path in a leading consumer financing company.

Qualifications

• Minimum 1-2 years collection payment experience is an added advantage.
• Target-oriented and able to work under pressure.
• Possesses good communication and negotiation skills.

Responsibilities

• Follow up closely with customers regarding their payment.
• Educate customers to make payment promptly.
• Deliver good customer service and maintain professionalism during negotiations.

Skills

Communication

Negotiation

Customer Service

Target Oriented

Education

Diploma/Degree in Business Administration/Finance/Accountancy/Economic/Banking or equivalent

Job description

Credit Management Executive (Collection)

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location:

AEON Credit Service Raja Uda, Butterworth ( Northern Regional Office)

Job Responsibilities:

To follow up closely with customers regarding their payment from time to time as required.

Work closely with other team members and other staff.

Educate customers to make payment promptly.

Inform customers about new payment channels and product.

Review on individual daily performance (total collection).

Deliver good customer service and maintain high professionalism during negotiation with customers.

Job Requirements:

Possesses Diploma/Degree in Business Administration Finance/Accountancy/Economic/Banking or equivalent.

Minimum 1-2 years collection payment experiences is an added advantage.

Target oriented and able to work under pressure.

Good communication and negotiation skills.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Credit Management Executive? Do you have customer service experience? How many years' experience do you have as a Collection Executive? Which of the following types of qualifications do you have? How much notice are you required to give your current employer?

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

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