Credit Control Executive

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent healthcare provider in Malaysia is seeking a Credit Control Executive to manage patient financial accounts effectively while ensuring timely collections and a positive patient experience. Ideal candidates should hold a degree in relevant fields and possess at least three years of experience in hospital billing or patient finance roles.

Qualifications

• Minimum 3 years’ experience in hospital billing, credit control, or patient finance.
• Experience handling insurance claims, GL monitoring, or aged receivables preferred.

Responsibilities

• Manage and monitor patient financial accounts.
• Collaborate with billing and finance teams to resolve discrepancies.

Skills

Excel

Reporting

Communication

Negotiation

Interpersonal skills

Attention to detail

Professionalism

Education

Degree in Accounting, Finance, Business Admin, or related field

Tools

Hospital Information Systems (HIS)

Job description

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Sunway Medical Centre Damansara is Hiring!

Job Purpose

To manage and monitor patient financial accounts, ensure timely collection of outstanding balances, and maintain healthy accounts receivable. Acts as a liaison between the hospital, patients, and insurers to enforce credit policies while ensuring a positive patient experience.

What’s your job like?

Monitor patient accounts, deposits, and outstanding balances.

Follow up on payments from self-paying patients and insurance cases.

Track and coordinate with the Insurance/GL desk on credit guarantees.

Enforce hospital credit policies and initiate action on overdue accounts.

Collaborate with the billing and finance team to resolve account discrepancies.

Prepare reports and maintain clear documentation for follow-ups and audits.

Counsel patients or families on their financial obligations in a professional manner.

Who are we looking for?

Degree in Accounting, Finance, Business Admin, or related field.

Minimum 3 years’ experience in hospital billing, credit control, or patient finance.

Strong Excel and reporting skills; experience with Hospital Information Systems (HIS) is a plus.

Good communication, negotiation, and interpersonal skills.

High attention to detail, professionalism, and integrity.

Added Advantage If You Have:

Experience handling insurance claims, GL monitoring, or aged receivables

Familiarity with TPA processes and hospital billing cycles

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years of credit control experience do you have? How much notice are you required to give your current employer?

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

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What can I earn as a Credit Control Executive