Credit Control & Collections Specialist

Eco World Wellness (M) Sdn Bhd; Permatang Pauh; Sur place; MYR 33 000 - 47 000; Plein temps

Résumé du poste

Eco World Wellness (M) Sdn Bhd is seeking a Credit Control Officer to monitor customer accounts, chase overdue payments, and ensure accurate reconciliation of payments. The role will involve coordinating with Sales, Service, and Accounts Receivable teams to resolve issues and escalate high-risk accounts as needed.

The candidate will maintain up-to-date records, issue statements and reminders, and support month-end closing related to accounts receivable, while upholding company policies and

Qualifications

• Qualifications not specified in the ad.

Responsabilités

• Monitor customer accounts and outstanding balances.
• Follow up with customers regarding overdue invoices and outstanding payments.
• Contact customers by phone to arrange payment.
• Issue statements of accounts, payment reminders, and collection notices.
• Allocate and reconcile customer payments accurately.
• Investigate and resolve payment discrepancies, billing issues, and account queries.
• Review customer credit limits and payment history in accordance with company policies.
• Maintain accurate and up-to-date customer account records.
• Work closely with the Sales, Service, and Accounts Receivable teams to resolve collection issues.
• Escalate seriously overdue or high-risk accounts to management.
• Negotiate suitable payment arrangements with customers where appropriate.
• Prepare regular reports on outstanding balances, overdue accounts, collection status, and aging analysis.
• Assist with month-end closing and accounts receivable reconciliation.
• Ensure credit control activities comply with company policies and procedures.
• Maintain professional relationships with customers while pursuing timely payment.

Description du poste

Eco World Wellness (M) Sdn Bhd is seeking a Credit Control Officer to monitor customer accounts, chase overdue payments, and ensure accurate reconciliation of payments. The role will involve coordinating with Sales, Service, and Accounts Receivable teams to resolve issues and escalate high-risk accounts as needed.

The candidate will maintain up-to-date records, issue statements and reminders, and support month-end closing related to accounts receivable, while upholding company policies and