Credit Analyst

Synnex; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Collections Specialist to manage APAC accounts receivable. This role involves ensuring timely collections, resolving customer issues, and maintaining strong relationships with stakeholders. You will have the opportunity to grow your career through professional development programs and be part of a diverse team committed to inclusion and equity. If you're detail-oriented and a team player, this is your chance to make a significant impact in a supportive environment that values your contributions.

Benefits

Elective Benefits tailored to lifestyle

Career growth programs

Well-being seminars and events

Diversity and inclusion initiatives

Onboarding networking opportunities

Community participation activities

Qualifications

• 2-3 years of relevant experience in AR collections within Shared Services.
• Degree in Finance, Accounting, or Business is essential.

Responsibilities

• Manage APAC collections and ensure aged balances meet business targets.
• Communicate with customers and stakeholders to resolve issues.

Skills

Attention to detail

Interpersonal skills

Team player

Influence skills

Education

Degree/Diploma in Finance/Accounting/Business

Job description

Responsible for managing APAC Collections activities focusing on managing a portfolio of Receivable Accounts, and ensuring Aged Balances remain within the set business targets. This role requires you to partner with customers and other stakeholders within the organization, whereby you provide resolution to the customer issue, remove the payment barriers, provide a good customer experience and facilitate faster collections.

Key Roles and Responsibilities:

1. Follow up on and collect payments of outstanding balance
2. Interact with internal and external stakeholders through calls and emails.
3. Able to independently manage the assigned ledger / country with minimal help from manager
4. Review accounts receivable aging to ensure compliance to set KPI’s
5. Communicate and work closely with customers and internal stakeholders
6. Reconcile our account position with customers & finalizing settlement negotiations
7. Reconcile customer and vendor statements, to research and correct discrepancies
8. Prepare scheduled / ad hoc financial analysis reports
9. Support internal audit and process development
10. Basic prioritization skills, order management process and dispute management process.
11. Basic understanding of collection processes and financial concepts.
12. Basic influence skills

Skills & Experiences Required:

Degree/Diploma in Finance/Accounting/Business

At least 2-3 years of relevant working experience in AR collections scope within Shared Services

Experience working within the APAC scope will be preferred

Attention to details and good interpersonal skills

Good team player and willing to be trained

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Join the Power of Us at Tec D, a TD SYNNEX Company

We’re 22,000 of IT’s best and brightest, who share an unwavering commitment to bringing products, services and solutions to the world.

Take the next step towards a rewarding career and apply today. We’re excited to meet you!