Creative Manager, Marketing

7 Eleven; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading convenience store chain in Malaysia seeks a Creative Manager to shape and execute the brand's creative vision. This pivotal role involves overseeing the creative team, managing projects, and ensuring brand consistency across all marketing assets. Ideal candidates will possess extensive experience in design and branding, along with a passion for innovative storytelling through visuals.

Benefits

Medical Benefits

Parking

Handphone Benefits

Petrol Card

Staff Discount

Qualifications

• 6–8 years of creative experience in design, branding, or advertising.
• Strong portfolio demonstrating campaign and brand development across multiple channels.
• Proficiency in Adobe Creative Suite is mandatory.

Responsibilities

• Lead development of creative concepts across multiple platforms.
• Manage and mentor a team of designers and content creators.
• Oversee creative processes to ensure timely execution of projects.

Skills

Leadership

Project Management

Creative Concept Development

Brand Strategy

Visual Storytelling

Education

Bachelor’s Degree in Design, Visual Communications, Creative Arts, Marketing

Tools

Adobe Creative Suite

Job description

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Objective of the Role:
This role is central to shaping 7-Eleven’s creative direction and is responsible for conceptualizing, developing, and executing creative campaigns and brand assets that align with 7-Eleven’s marketing objectives. The Creative Manager leads the creative team in the development and execution of compelling, brand-aligned visual communications across 7-Eleven Malaysia. This role oversees the end-to-end creative process—from ideation to final output—for campaigns, branding, in-store visuals, digital content, and packaging design. The Creative Manager collaborates cross-functionally with Brand, Digital, Fresh Food, and Agency teams to ensure consistent and effective creative delivery that meets business and marketing goals.

Responsibilities:

Lead the development of creative concepts, visual storytelling, and design execution across all touchpoints for 7-Eleven (including in-store, ATL/BTL, digital, and packaging).

Translate brand strategy and marketing briefs into creative storytelling and impactful visuals.

Set the overall creative vision and ensure brand consistency across all assets and categories.

Provide art direction, copy guidance, and feedback to internal teams and external agencies.

Manage and mentor a team of designers, copywriters, and visual content creators.

Supervise team workload, timelines, and deliverables to ensure high-quality and timely execution.

Conduct regular creative reviews and provide constructive feedback to elevate the quality of work.

Cultivate a collaborative, high-performing creative culture within the team.

Project & Workflow Management

Collaborate with marketing, digital, and merchandising teams to align creative output with campaign timelines and objectives.

Develop and implement internal creative processes and standard operating procedures to improve efficiency.

Oversee creative resource planning and ensure bandwidth is managed across priority projects.

Maintain project trackers, reviews, and approval checkpoints to manage progress and deadlines.

Campaign & Asset Development

Oversee the creation of all marketing visuals including:

In-store TVCs, digital screens, and animation assets

Social media visuals, videos, and content templates

Packaging design and private label branding

Seasonal campaigns and promotional creative

Stakeholder & Agency Collaboration

Work closely with internal stakeholders (Brand Managers, Fresh Food, Digital, etc.) to interpret and translate marketing needs into effective visuals.

Liaise with agencies and vendors to brief creative requirements, review deliverables, and ensure alignment with the brand.

Ensure creative alignment and communication across all retail and digital platforms.

Brand Governance

Own the development and enforcement of 7-Eleven International and Malaysia’s brand guidelines.

Ensure consistency in look and feel across customer touchpoints, including tone, typography, and design systems.

Support the evolution and localization of the brand’s visual identity as needed.

Requirements:

Bachelor’s Degree in Design, Visual Communications, Creative Arts, Marketing, or a related field.

Minimum 6–8 years of creative experience in design, branding, or advertising (with at least 3 years in a leadership role).

Strong portfolio demonstrating campaign and brand development across multiple channels.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).

Excellent project management, interpersonal, and leadership skills.

Ability to manage multiple projects simultaneously under tight deadlines.

Experience working with retail, F&B, or FMCG brands is a plus.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a marketing manager? How much notice are you required to give your current employer?

Retail & Consumer Products More than 10,000 employees

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner

Perks and benefits Medical Parking Handphone Benefits, Petrol Card & Staff Discount C

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