Creative Associate (Content Creator & Client Communications)

Everstudio Sdn Bhd; Malacca City; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A marketing agency in Johor is seeking a Creative Associate to serve as the bridge between clients and the internal team. Responsibilities include writing marketing content, managing client communications, and tracking content performance on social media. Candidates should have a degree in relevant fields and possess strong communication, logical thinking, and time management skills. This role offers competitive salary, annual increments, and remote or hybrid work options.

Benefits

Competitive salary and bonuses

Annual salary increments

Paid time off (sick leave, personal days)

Qualifications

• 1–2 years’ experience in content creation, copywriting, social media, or digital marketing.
• Strong command of English and Chinese; Bahasa Malaysia is an advantage.
• Excellent writing, editing, and communication skills.

Responsibilities

• Act as a bridge between clients and internal teams, understanding client needs.
• Write and edit marketing copy, captions, and content for various platforms.
• Monitor and respond to comments and enquiries on social media.

Skills

Content creation

Copywriting

Communication skills

Social media management

Logical thinking

Time management

Education

Diploma or Bachelor’s degree in Mass Communication, Media Studies, Marketing, Journalism

Job description

Creative Associate (Content Creator & Client Communications)

We are looking for a detail-oriented and highly communicative candidate who can act as the key bridge between clients and our internal team. This role requires strong logical thinking, excellent time management, and clear communication skills to understand client needs accurately and convey them internally. The candidate will also assist in planning content, preparing scripts, and supporting creative direction for marketing materials, social media posts, and videos.

Client Coordination & Communication

Communicate professionally with clients to understand their needs and feedback clearly.

Interpret client requirements logically and present them clearly to the internal team.

Follow up with clients for clarification and confirmation of project directions.

Coordinate project timelines with clients to ensure tasks stay on schedule.

Copywriting & Digital Content Creation

Write and edit marketing copy, captions, website content, and product descriptions.

Create short-form content such as product highlights, behind-the-scenes clips, and basic video edits.

Write scripts for posts, videos, websites, and campaign content based on client direction and project needs.

Ensure all copy is accurate, consistent, and aligned with brand tone.

Work together with project teams to ensure content follows creative direction.

Contribute ideas during brainstorming and assist in preparing basic proposals or presentations.

Provide logical input to help refine ideas so they are easy for both client and internal team to understand.

Coordinate internal timelines to keep project progress on track.

Community Engagement & Reporting

Monitor and respond to comments, messages, and enquiries across social media platforms.

Track content performance and provide simple insights for improvement.

Job Requirements

At least a Diploma or Bachelor’s degree in Mass Communication, Media Studies, Marketing, Journalism, or a related field.

1–2 years’ experience in content creation, copywriting, social media, or digital marketing (fresh graduates with strong writing and communication skills are welcome).

Strong understanding of social media platforms, digital content trends, and basic content planning.

Good command of English and Chinese; Bahasa Malaysia is an added advantage.

Excellent writing, editing, and communication skills with attention to detail.

Strong logical thinking — able to understand client messages quickly and express them clearly.

Able to work efficiently in a fast-paced environment and handle multiple tasks or content schedules.

Good timeline management skills to ensure tasks and projects are completed on schedule.

Able to collaborate well with internal teams to support content direction.

Remote work or hybrid work options

Benefits

Competitive salary and bonuses

Annual salary increments

Paid time off (sick leave, personal days)