Country Manager

Richeese Factory Malaysia; Kuala Lumpur; On-site; MYR 180,000 - 250,000; Full time

Job summary

A leading Quick Service Restaurant brand in Malaysia is seeking a dynamic Country Manager to lead operations, drive market growth, and ensure brand excellence. The ideal candidate will have over 10 years of experience, including significant senior management experience in the QSR or F&B retail industry. This role offers a chance to be part of an exciting growth journey in a vibrant market.

Qualifications

• Minimum 10 years of experience, including 5+ years in senior management within the QSR or F&B retail industry.
• Proven track record in multi-store operations, market entry, and business growth.
• Deep understanding of Malaysian F&B market and regulatory environment.

Responsibilities

• Lead business strategy and expansion plans for Richeese Factory in Malaysia.
• Oversee daily restaurant operations to ensure service quality and operational efficiency.
• Manage financial performance, including P&L, budgeting, and cost optimization.

Skills

Leadership

Strategic thinking

Communication skills

Market understanding

Education

Bachelor’s Degree in Business or Management

MBA (preferred)

Job description

About the Role

Richeese Factory, one of Indonesia’s leading Quick Service Restaurant (QSR) brands, is expanding its presence in Malaysia. We are seeking a dynamic and experienced Country Manager to lead our Malaysian operations, drive market growth, and ensure brand excellence.

Key Responsibilities

• Lead business strategy and expansion plans for Richeese Factory in Malaysia.
• Oversee daily restaurant operations to ensure service quality and operational efficiency.
• Manage financial performance, including P&L, budgeting, and cost optimization.
• Build and develop a strong local team while promoting a high-performance culture.
• Ensure compliance with local food safety and operational standards.
• Strengthen brand presence through effective marketing and promotional initiatives.

Requirements

• Bachelor’s Degree in Business, Management, or related field (MBA preferred).
• Minimum 10 years of experience, including 5+ years in senior management within the QSR or F&B retail industry.
• Proven track record in multi-store operations, market entry, and business growth.
• Strong leadership, strategic thinking, and communication skills.
• Deep understanding of Malaysian F&B market and regulatory environment.
• Fluent in English and Bahasa Malaysia.

Why Join Us?

Be part of an exciting growth journey as Richeese Factory expands internationally. Lead a passionate team and bring our signature flavors to new customers across Malaysia.