Corporate & Member Experience, Analyst

AIA Hong Kong and Macau; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

A leading company in the insurance sector seeks a Corporate & Member Experience Analyst in Kuala Lumpur. This role involves processing billing for new and renewal business, performing data analysis, and supporting operational requirements. Candidates should have a diploma and at least two years of experience, with proficiency in Microsoft Excel and Word. Join us to help customers live Healthier, Longer, Better Lives.

Qualifications

• Diploma / STPM in any discipline required.
• Minimum 2 years of working experience.
• Competent in general administrative duties.

Responsibilities

• Process New Business/Renewal Business/Policy Change billing.
• Analyze client’s advice and member listing.
• Perform non-medical underwriting.

Skills

General administrative duties

Intermediate Microsoft Excel

Intermediate Microsoft Word

Knowledge of Group Insurance

Education

Diploma / STPM

Job description

Corporate & Member Experience, Analyst page is loaded

Corporate & Member Experience, Analyst

Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-55692

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Analyst - To support Employee Benefits' New Business/Renewal Business/Policy Change billing.

1)Process New Business/Renewal Business/Policy Change/Adjustment billing according to the procedures set, within turn- around time at acceptable level of error rate which involves: -

• Analyzing/understanding client’s advice and member listing.
• Perform data mapping when required.
• Follow-up on outstanding/incomplete information from clients/intermediaries.
• Perform non-medical underwriting (BMI and SA) and identify members and download names for deferment advice.
• To update tracking/workflow system timely.

2)Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.

Minimum Job Requirements:

• Diploma / STPM in any discipline
• Minimum 2 years of working experience
• Competent in general administrative duties
• Possess intermediate level of Microsoft Excel and Microsoft Words
• Good knowledge of Group Insurance – added advantage

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you believe in better, we’d love to hear from you.