Corporate Area Sales Manager (Hospitality Segment) Location: Melaka

Astro; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

Astro, a leading entertainment company in Malaysia, seeks an experienced account manager to foster relationships with key clients and drive revenue growth. The role involves strategic account planning, client satisfaction, and solution customization based on industry trends. This position offers opportunities for career advancement in a dynamic office environment.

Benefits

Opportunities for career advancement

Vibrant and energetic office culture

Performance rewards

Qualifications

• Experience in sales planning and Key Accounts Sales Management.
• Strong ability to build working relationships.
• Knowledge in strategic planning and cost management.

Responsibilities

• Build solid relationships with key clients, assuring product satisfaction.
• Develop strategic account plans to drive growth.
• Negotiate contract renewals with key clients.

Skills

Sales planning

Key Accounts Sales Management

Strategic planning

Problem-resolution skills

Customer service

Relationship building

Time management

Organization skills

Education

Degree or professional qualification in relevant field

Job description

WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.
  
  

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

Job Responsibilities

• Building solid relationships with key clients, understanding their business needs, and assuring product or service satisfaction.
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.
• Serving as major clients' main contact, answering questions, resolving concerns, and aggressively identifying upselling and cross-selling opportunities.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.
• Serve as the link of communication between key customers and internal teams.
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.
• Responsible for the company to achieve its target presence & revenue stream from the Hotels & Commercial Establishments.
• To manage a larger client base and constantly look for new clients.
• Responsible for continuously reviewing business process requirements to improve productivity & efficiency, thus contributing to lower operation costs.
• Identifying common sales roadblocks and feeding back client requirements into the product development process.
• Responsible to draw proposals to ensure that commercial establishments and hotels face minimum interruption in the event of a faulty DMS or SMATV system by providing efficient technical support & after-sales service from manufacturers/service providers to avoid loss of revenue & customer complaints.
  
  

Requirements

• Degree or professional qualification in any relevant field.
• Have sales planning, Key Accounts Sales Management, strategic planning, designing sales comm, and cost management experience & knowledge.
• Process-oriented and problem-resolution skills coupled with strong customer service requirements.
• Strong ability to build working relationships with other departments and with a variety of business partners.
• A strong network of contacts and relationships in the hospitality and commercial sectors is an added advantage.
• Strong self-discipline, Role model, & Motivator Good interpersonal & organization skills. Good time management & has strong follow-through abilities.