Coordinator - Sales & Marketing

GAMUDA; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Administration Officer to oversee sales operations. This role involves ensuring prompt billing, compliance with documentation processes, and maintaining excellent relationships with purchasers and financial institutions. The ideal candidate will be organized, possess strong communication skills, and be proficient in English and Bahasa Malaysia. Join a dynamic team where your contributions will enhance operational efficiency and customer satisfaction, making a significant impact within the company.

Qualifications

• Minimum educational qualification is SPM/STPM.
• Proficiency in English and Bahasa Malaysia is required.

Responsibilities

• Responsible for operations of sales administration functions.
• Review and improve billing and collections processes.
• Prepare and monitor management reports for accuracy.

Skills

Proficient in English

Proficient in Bahasa Malaysia

Conversational Mandarin

Computer literate

Organized and detail-oriented

Strong time management

Customer data analysis

Good communication skills

Education

Minimum SPM/STPM

Job description

Job description: Job Summary

• Responsible for the operations of the sales administration functions.

Key Responsibilities

• Review and identify areas for improvement to ensure prompt billings and collections.
• Analyze and recommend enhancements to documentation processes.
• Monitor documentation to ensure compliance with the required quality management system.
• Identify and recommend improvements to ensure daily operation processes comply with the latest internal controls, policies, procedures, and statutory requirements.
• Prepare, monitor, and review management reports, ensuring timely and accurate submissions.
• Liaise with purchasers, financial institutions, solicitors, and other related parties to ensure proper documentation and early loan releases.
• Understand software usage, identify shortcomings, and suggest improvements to enhance the system.
• Prepare and maintain proper records and files of all purchasers, ensuring records in the developer’s system are updated timely and accurately.
• Cultivate teamwork, provide training, coaching, and support to the Sales Administration Staff (if any).
• Maintain contacts with customers to understand their requirements.
• Uphold the company’s interest and image by providing excellent services to purchasers, financial institutions, solicitors, and other related parties.
• Maintain the confidentiality of purchasers’ and the company’s information.
• Perform other related duties as directed or assigned by management.
• Comply with all matters pertaining to Quality, Safety & Health, and Environment as required by the company.
• Perform any other duties assigned by management from time to time.

Qualifications

• Minimum SPM/STPM.

Skills & Abilities

• Proficient in English and Bahasa Malaysia; ability to converse in Mandarin is advantageous.
• Must be computer literate.
• Organized and detail-oriented.
• Strong time management skills.
• Ability to analyze customer data to optimize sales efforts.
• Good communication and listening skills.