Controller (Bukit Jelutong)

Secom (M) Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading security company is seeking CCTV monitoring personnel responsible for ensuring the safety and security of monitored locations. Candidates with a high school diploma and prior experience in security roles are preferred. The role demands strong attention to detail, situational awareness, and good communication skills. Work may include shifts, nights, and weekends.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a security or monitoring role preferred.
• Strong attention to detail and situational awareness.

Responsibilities

• Monitor multiple CCTV cameras and surveillance systems in real-time.
• Identify and respond to suspicious activities promptly.
• Coordinate with security teams to investigate incidents.

Skills

Attention to detail

Situational awareness

Communication

Teamwork

Basic computer proficiency

Education

High school diploma or equivalent

Security or IT certifications

Job description

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Key Responsibilities:

• Monitor multiple CCTV cameras and surveillance systems in real-time.
• Identify and respond to suspicious or unusual activities promptly.
• Maintain constant awareness of all monitored locations and communicate security risks to appropriate personnel.
• Coordinate with Response Officer / on-site security teams to investigate incidents or potential threats.
• Record all significant incidents and maintain accurate logs and reports.
• Ensure all surveillance equipment is operational and report any technical faults or maintenance needs.
• Provide video footage to law enforcement or internal departments as needed, following data protection and privacy protocols.
• Adhere to all company policies and local legal regulations regarding CCTV use and data handling.
• Participate in periodic audits, system tests, and training sessions.

Required Qualifications and Skills:

• High school diploma or equivalent; additional security or IT certifications are a plus.
• Prior experience in a security or monitoring role preferred.
• Strong attention to detail and situational awareness.
• Ability to remain calm and focused under pressure.
• Good verbal and written communication skills.
• Basic computer proficiency and recordkeeping skills.
• Ability to work independently and in a team environment.

Working Conditions:

• May require working in shifts, including nights, weekends, and holidays.
• High level of focus and concentration required.

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