[CONTRACT FOR SERVICE] Consultant (Revenue Management Control)

Sarawak Energy Berhad; Kuching; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the energy sector is looking for a Consultant in Revenue Management Control. The role involves reviewing cases related to bill arrears, ensuring compliance with the Sarawak Electricity Ordinance, and making recommendations to management. Ideal candidates should have a relevant degree, strong analytical ability, and excel in customer-driven environments. Join a team committed to excellence and integrity in service delivery.

Qualifications

• Degree in relevant field required.
• Experience in enforcement or customer service preferred.
• Familiarity with Sarawak Electricity Ordinance and OSH Act.

Responsibilities

• Review and analyze cases to determine billing accuracy.
• Ensure timely issuance of arrears bills.
• Highlight irregularities to management based on analyses.

Skills

Integrity

Analytical skills

Customer Service excellence

Problem-solving

Proactive approach

Education

Degree in Electrical Engineering, Business, or equivalent

Tools

MS Office

Job description

Career Opportunities: [CONTRACT FOR SERVICE] Consultant (Revenue Management Control) (26829)

Number of Openings:1

Job Category: Contract

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SCOPE OF SERVICES:
• To review / analyze the cases, to ascertain whether arrears bills will be issued, or the case can be closed without issuing arrears bills.
• To make sure that arrears bills are issued timely and accurately.
• To highlight to management on the irregularities / issues detected when reviewing the cases.
• To analyze Intelligence Report and initiate follow-up actions.

THINKING ENVIRONMENT & CHALLENGES (PROBLEM-SOLVING):
• This job requires high level of integrity, discipline, ability to work independently and ability to make justifiable recommendations to the management in good faith without any undue influence or pressure.
• Instil CPU Mindset (Customer Excellence, Proactive in Approach, Sense of Urgency).
• To perform all tasks in line with the Information Security Quality Manual (ISQM) and the ISMS roles and responsibilities procedure.
• To perform all tasks in line with the Information Governance Policy Suite and Guidelines.
• To perform all tasks in line with the Sarawak Electricity Ordinance and Company Policies & Guidelines.
• Commitment to work as and when required to perform critical job to support Retail Department.

• Degree in Electrical Engineering, Business or equivalent.
• Familiar with the Sarawak Electricity Ordinance, OSH Act and relevant legislations.
• Preferably working experience in enforcement / customer service environment (on comparable experience).
• Proficient in MS Office skills.

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This position is offered on Contract for Service terms & conditions.