Content Specialist (Work From Home - Gig Work)

SummitNext; Selangor; Remote; MYR 100,000 - 150,000; Part time

Job summary

A leading company in BPO and Technology Solutions is seeking a dedicated Content Specialist for a work-from-home gig role. You will support clients in digital engagement and customer service by managing social media interactions, ensuring brand standards, and preparing reports. Ideal candidates are self-motivated, have strong written skills in English or Malay, and can commit to a structured schedule.

Benefits

Work-from-home flexibility with structured schedule

Career advancement opportunities

Qualifications

• Strong written communication skills in English and/or Malay.
• Familiar with social media platforms (Facebook, Instagram, TikTok).
• Own device with minimum 8GB RAM, processor from 2017 and above.

Responsibilities

• Monitor and manage user-generated content on social media platforms.
• Respond to customer queries and comments in a timely, professional, and friendly manner.
• Perform light content moderation and quality checks as required.

Skills

Written communication skills in English

Familiarity with social media platforms

Self-motivation

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Content Specialists, providing outstanding support to our renowned clients in the digital engagement and customer service sector with professionalism and care.

Position

Content Specialist (Work From Home Gig Work)

Key Responsibilities

• Monitor and manage user-generated content on social media platforms.
• Respond to customer queries and comments in a timely, professional, and friendly manner.
• Escalate sensitive or urgent issues to the appropriate internal teams.
• Ensure content adheres to community guidelines and brand standards.
• Perform light content moderation and quality checks when required.
• Track interactions and prepare simple reports or updates if needed.
  
  
  

Job Requirements

• Familiar with social media platforms (Facebook, Instagram, TikTok, etc.)
• Strong written communication skills in English and/or Malay
• Must have stable internet fibre connectivity
• Own device with minimum 8GB RAM, processor from 2017 and above
• Self-motivated, responsible, and able to commit to the full duration of the project
  
  
  

Job Type

Gig Work (2-month contract)

Work Days: 4 days a week (8:00 AM 8:00 PM)

Off Days: 3 days per week

Salary

Basic: RM1,800/month

Benefits

• Work-from-home flexibility with structured schedule
• Career advancement opportunities
  
  
  

Expected Start Date

Urgent 1 July 2025

Find Out More About Us

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies

Website: https://summitnext.com