Content Reviewer (Japanese Speaker)

Cognizant; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading tech company in Kuala Lumpur seeks a Brand Safety and Platform Specialist. The role involves monitoring online content to ensure safety and compliance with brand standards, utilizing Japanese language skills. Candidates must have strong analytical skills and the ability to work in a dynamic, rotational shift environment. This is an office-based position offering collaboration within a dynamic team.

Qualifications

• Effective management of content in Japanese.
• Ability to assess safety concerns analytically.
• Keen eye for detail in translations and safety assessments.
• Adaptability to rotational shifts.
• Proactive approach to problem-solving.
• Excellent communication for collaboration.

Responsibilities

• Monitor and analyze online content for brand safety compliance.
• Collaborate with teams to resolve platform safety issues.
• Translate and interpret content for safety assessments.
• Investigate safety breaches and report findings.
• Implement measures to prevent safety incidents.
• Gather user feedback to improve protocols.
• Stay updated on brand safety trends and practices.
• Train team members on safety procedures.
• Document safety processes and guidelines.
• Develop new safety features for the platform.
• Communicate safety updates effectively.
• Work rotational shifts for safety operations.
• Contribute to a safe online environment.

Skills

Proficiency in Japanese

Analytical skills

Attention to detail

Adaptability

Problem-solving

Communication skills

Education

JLPT N1 / N2

Job description

Job Summary

Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Japanese language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

Responsibilities

1. Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
2. Collaborate with cross-functional teams to address and resolve safety issues on the platform.
3. Utilize Japanese language skills to accurately translate and interpret content for safety assessments.
4. Conduct thorough investigations into potential safety breaches and provide detailed reports.
5. Implement proactive measures to prevent future safety incidents on the platform.
6. Engage with users and stakeholders to gather feedback and improve safety protocols.
7. Stay updated on industry trends and best practices in brand safety and online content management.
8. Provide training and support to team members on brand safety procedures and language translation.
9. Develop and maintain documentation for safety processes and guidelines.
10. Assist in the development of new safety features and tools for the platform.
11. Ensure timely and effective communication of safety updates and changes to relevant parties.
12. Participate in rotational shifts to provide continuous support and coverage for safety operations.
13. Contribute to the overall mission of creating a safe and trustworthy online environment for users.
14. Must be open to work on a 24/7 rotational shift.

Qualifications

1. Demonstrate proficiency in reading writing and speaking Japanese to effectively manage content.
2. Possess strong analytical skills to assess and address safety concerns.
3. Have a keen eye for detail to ensure accuracy in translations and safety assessments.
4. Show adaptability to work in rotational shifts and handle dynamic work environments.
5. Display a proactive approach to problem-solving and safety enhancement.
6. Exhibit excellent communication skills to collaborate with diverse teams.

Certifications Required

1. JLPT N1 / N2