Content Reviewer Detection - Bulgarian speaker

Teleperformance Portugal; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service multinational is seeking a Content Reviewer in Kuala Lumpur, Malaysia. The role involves managing and evaluating potentially sensitive internet content, ensuring quality for a broad audience. Candidates should possess excellent communication skills in Bulgarian and proficiency in English. This position offers stability, career progression, health insurance, and a modern work environment.

Benefits

Health Insurance

Free Portuguese language courses

Possibility to live in company apartments

Annually complementary return flight to your home country

Qualifications

• Excellent communication skills in Bulgarian.
• Proficiency in English at B2 level.
• Ability to review potentially sensitive internet content.

Responsibilities

• Evaluate online social media and advertising content according to client policy.
• Visually navigate and review images, videos, and text-based content.
• Maintain a high level of quality in each case reviewed.

Skills

Excellent communication skills (written and verbal) in Bulgarian

Proficiency in English (B2 level)

Broad knowledge of current national and international political, historical and social news

Intermediate I.T skills

Job description

As a Content Reviewer, you will be responsible for the day-to-day management of potentially sensitive internet content, ensuring a quality experience for millions of internet users.
In this role, you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be accountable for maintaining optimal quality and productivity levels.

What you'll do

• Evaluate online social media, web page content and advertising content in conjunction with client policy;
• Visually navigate and review images, videos, accounts and text-based content;
• Escalate violations of client policies using internal tools o Maintain a high level of quality in each case that you review;
• Achieve weekly productivity deliverables as part of daily workflow;
• Balance priorities of daily workflow tasks in line with client needs;
• Participate in client meetings to discuss findings and make on-going recommendations.

What you'll need

• Excellent communication skills (written and verbal) in Bulgarian;
• Proficiency in English (B2 level);
• Broad knowledge of current national and international political, historical and social news;
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material;
• Ability to be flexible and adaptable to meet changing business needs;
• Intermediate I.T skills with the ability to quickly learn new tools;
• Solution & Results Orientated;
• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
• Health Insurance;
• Possibility to live in one of our apartments;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sport activities and organized events.

Teleperformance Portugal

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

TP Portugal continues to grow. Join our team and find your place at TP!

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