Content Moderator (Korean Speaker)

Cognizant Global; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading tech company in Kuala Lumpur is seeking a Content Moderator (Korean Speaker) to ensure the safety of online platforms. This role involves monitoring content, collaborating with teams, and utilizing Korean language skills to enhance safety protocols. Candidates should be proficient in Korean and possess strong analytical and communication skills. The position requires rotational shifts and offers a work-from-office model.

Qualifications

• Demonstrate proficiency in reading, writing, and speaking Korean.
• Strong analytical skills to assess and address safety concerns.
• Excellent communication skills to collaborate with diverse teams.
• Eye for detail to ensure accuracy in translations and assessments.
• Adaptability to work in rotational shifts and dynamic environments.
• Proactive approach to problem-solving and safety enhancement.

Responsibilities

• Monitor and analyze online content for compliance.
• Collaborate with teams to resolve safety issues.
• Translate and interpret content for safety assessments.
• Investigate safety breaches and provide reports.
• Implement measures to prevent safety incidents.
• Engage with users to gather feedback on safety.
• Stay updated on brand safety trends.
• Train team members on safety procedures.
• Develop and maintain safety documentation.
• Assist in new safety feature development.
• Communicate safety updates to relevant parties.
• Participate in rotational shifts for support.
• Contribute to creating a safe online environment.

Skills

Proficiency in Korean

Strong analytical skills

Excellent communication skills

Attention to detail

Problem-solving approach

Education

Test of Proficiency in Korean - Preferably L5 or L6

Job description

Content Moderator (Korean Speaker)

Cognizant Kuala Lumpur, Malaysia

Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Korean language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

Responsibilities

• Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
• Collaborate with cross-functional teams to address and resolve safety issues on the platform.
• Utilize Korean language skills to accurately translate and interpret content for safety assessments.
• Conduct thorough investigations into potential safety breaches and provide detailed reports.
• Implement proactive measures to prevent future safety incidents on the platform.
• Engage with users and stakeholders to gather feedback and improve safety protocols.
• Stay updated on industry trends and best practices in brand safety and online content management.
• Provide training and support to team members on brand safety procedures and language translation.
• Develop and maintain documentation for safety processes and guidelines.
• Assist in the development of new safety features and tools for the platform.
• Ensure timely and effective communication of safety updates and changes to relevant parties.
• Participate in rotational shifts to provide continuous support and coverage for safety operations.
• Contribute to the overall mission of creating a safe and trustworthy online environment for users.

Qualifications

• Demonstrate proficiency in reading writing and speaking Korean to effectively manage content.
• Possess strong analytical skills to assess and address safety concerns.
• Exhibit excellent communication skills to collaborate with diverse teams.
• Have a keen eye for detail to ensure accuracy in translations and safety assessments.
• Show adaptability to work in rotational shifts and handle dynamic work environments.
• Display a proactive approach to problem-solving and safety enhancement.

Certifications Required

• Test of Proficiency in Korean - Preferably L5 or L6

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