Consumer Partnership Lead

Chubb Insurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur seeks a Partnerships Lead to drive expansion and develop strategic partnerships across various industries. The ideal candidate will have at least 10 years of experience, strong analytical skills, and a good understanding of insurance products. This role offers an opportunity to influence new sales channels and contribute to business objectives.

Qualifications

• Minimum 10 years working experience.
• Experience in insurance or direct marketing preferred.

Responsibilities

• Drive expansion of partnership distribution and business development.
• Develop new automotive/bank partners with sizeable customer base.
• Conduct market research and analysis.

Skills

Analytical skills

Result-oriented

Business acumen

Interpersonal skills

Insurance knowledge

Computer skills (Microsoft Office)

Education

Minimum Diploma holder, Degree preferred

Job description

Overview

Key Objective: This position reports directly to the Head, Consumer Lines. Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company. Achieve agreed-upon performance and financial objectives. Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business.

Major Duties and Responsibilities

Business Development

• Develop and secure new automotive/bank partners/digital partners with sizeable customer base
• Develop strategic pipeline management and lead pipeline management framework
• Build and maintain strong relationships with clients and key stakeholders
• Develop and explore new direct distribution channels such as digital, face-to-face, mobile marketing and etc.
• Develop new innovative and marketable products
• Prepare financials and proposals for submission to prospects on new initiatives
• Preparation of pre- & post- marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs
• Negotiate contracts and agreements with clients

Operations & Database Management

• Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability
• Develop creative concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs
• Work with project manager to establish project timeline for end-to-end process
• Ensure approved marketing fund spend within budget and achieve agreed profitability target
• Liaising with key stakeholders, i.e. Underwriting, Customer Service/Operation, Telemarketing, IT and Partners for other initiatives on periodic basis (daily billing, database management, script management, disputes/complaints, product positioning and campaign management)

Others

• Conduct market research and analysis to identify trends and insights that inform business development efforts
• Communicate on market trends and competition
• Manage partners’ compliance related matters
• Any other duties as assigned by Management

Skills

• Good analytical skill, result oriented, creative and able to multi-task effectively
• Possess excellent business acumen and resourceful
• Have good interpersonal skills, capable of working independently and be part if the team player
• Insurance and financial product knowledge preferred
• Appreciate and understand Compliance and Controls
• Good computer skills and familiarity in Microsoft Offices are required

Experience

• Tertiary education with minimum 10 years working experience
• Insurance industry and/or direct marketing, digital or retail industry background will be an added advantage

Qualifications

• Minimum Diploma holder. Degree holders preferred

Application Details

Salary match | Number of applicants | Skills match

What’s your expected monthly basic salary and how many years of experience do you have as a Partnerships Lead?

Company Information

Chubb is a world leader in insurance. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small, through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has an extensive branch network and more than 2,600 Independent Distribution Partners (Agents).

Want to know more about Chubb? Visit www.chubb.com/my

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