Consumer Financial Services

Talent Recruit; Johor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic individual to join their Consumer Financial Services team. This role involves providing comprehensive banking solutions and professional wealth advice to clients, ensuring high customer satisfaction and compliance with regulations. You will engage in sales activities, build strong customer relationships, and represent the bank at events. With a focus on delivering exceptional service, this position offers the opportunity to contribute to the success of a leading bank in the region. If you have a passion for finance and customer service, this is the perfect role for you.

Benefits

Annual Leaves

Medical Leave

Performance Bonus

Medical Insurance

Yearly Bonus

Qualifications

• Diploma or higher with sales/service experience in financial or service industries.
• Strong interest in financial planning and investment.

Responsibilities

• Provide holistic banking solutions and professional wealth advice to customers.
• Engage customers and prospects to promote Personal/Premier Banking.

Skills

Customer Service

Sales Experience

Financial Planning

Communication Skills

Interpersonal Skills

Networking Skills

Multi-lingual Abilities

Education

Diploma

Bachelor's Degree

Job description

Company Background:

We are representing our well-known banking clients in their search for a highly motivated and dynamic individual to join their team in the position of Consumer Financial Services. We are looking for a candidate who is passionate about delivering excellent customer service and contributing to the success of a leading bank in the region.

• Monday - Friday
• Work location: KL, Selangor, Melaka, Johor, Negeri Sembilan, Penang, Sabah, Sarawak
• Annual Leaves, Medical Leave
• Performance bonus
• Medical Insurance
• Yearly bonus

Job Description:

• To provide One-Stop and holistic banking solutions to our customers.
• Offer Professional Wealth Advice - Be part of the leading wealth solutions team in the industry and supported by regional wealth panel. You will engage with our wealth specialists, sensing the pulse of the global economy, and in return offer your professional advice and appropriate financial solutions to our customers, achieving your revenue target.
• Be Our Personal and Premier Banking Advocate and Acquire New Customers - You will be involved in events and sales activities in line with the business direction and other sales initiatives. By engaging customers and prospects, you will be the ambassador of the bank, sharing the benefits and inviting them to be part of the Personal / Premier Banking.
• Service - You are expected to proactively engage our customers to establish a good relationship and achieve growing customer satisfaction in line with improving customer engagement scores consistently.
• Compliance - You are to adhere diligently to all documentary processes and procedures. Ensure no lapses in control requirements and submit reports, both statutory and regulatory, in a timely manner. Ensure zero defects in account opening, sales transaction execution, loan submission, and others.

Job Requirements:

• Diploma and above holder with experience in sales or service experience in the financial or service industry (e.g., service areas include Airline, Telco, Hotel, Tourism).
• Fresh graduates are encouraged to apply.
• License and relevant certifications (PCE, MTA, FIMM, IPPC/PPKM, etc.) are an added advantage.
• Possess strong interest in financial planning, investment, lending, and sales.
• Strong understanding of both financial and non-financial markets as well as excellent communication and interpersonal skills.
• Good social networking skills and able to deliver and maintain a high quality of customer service.
• Multi-lingual abilities will be an added advantage.
• Possess own transport and willing to travel.

Interested candidates may apply online or send your resume to [e-mail] or [e-mail].

Only shortlisted candidates will be notified.