Communications & Engagement Specialist

SEEK; Kuala Lumpur; Hybrid; MYR 50,000 - 90,000; Full time

Job summary

A leading multinational technology company in Kuala Lumpur is seeking a Communications & Engagement Specialist. This permanent role involves driving the employee recognition strategy across Asia, managing communications, analyzing data, and building stakeholder relationships to foster high-performance culture. The successful candidate will enjoy a hybrid working environment and extensive employee benefits.

Benefits

Permanent position

Hybrid working mode

Extensive employee benefits

Qualifications

• 6-8 years of program management or employee engagement experience.
• Proven track record managing multi-stakeholder programs.
• Advanced stakeholder management with C-level executives.

Responsibilities

• Develop and execute Ultimate Performer Program strategy.
• Create compelling content and manage communications.
• Analyze performance data and collaborate with analytics team.
• Design and execute recognition events.
• Manage program budgets and vendor relationships.

Skills

Program management

Employee engagement

Stakeholder management

Communication skills

Event management

Data analysis

Job description

Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

The Communications & Engagement Specialist drives employee recognition strategy across Asia Sales & APAC Services. You will lead the Ultimate Performer Program execution while managing multi-channel communications and data analytics. You will partner with leadership teams across 8+ markets to develop strategic frameworks that foster high-performance culture. This role combines strategic program leadership with hands-on operational execution, requiring both creative storytelling and analytical thinking. You will manage complex stakeholder relationships, coordinate events across multiple time zones, and optimize technology platforms for maximum engagement. Success in this role means achieving 85%+ program participation rates while delivering measurable ROI and maintaining 90%+ stakeholder satisfaction scores within your first year.

Key Responsibilities:

• Develop and execute Ultimate Performer Program strategy across 8+ Asia markets
• Create compelling content and manage multi-channel communications ecosystem
• Analyze performance data and collaborate with Business Analytics team
• Design and execute high-impact recognition events and ceremonies
• Serve as Hero App administrator managing 500+ employee onboarding
• Build strategic partnerships with Sales Directors and Regional HR teams
• Manage program budgets ($50K-100K) and vendor relationships

Qualifications

Qualifications, Skills and Experience

• 6-8 years program management or employee engagement experience in multinational organizations
• Proven track record managing complex, multi-stakeholder programs with measurable impact
• Advanced stakeholder management with C-level executives across cultural boundaries
• Exceptional communication skills with ability to create engaging content across multiple channels
• Event management expertise including large-scale planning and vendor management
• Data analysis proficiency with ability to interpret metrics and present recommendations

Additional Information

Why SEEK!

• Permanent position
• Hybrid working mode
• Mature & collaborative working culture
• Extensive employee benefits

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific supportor adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.